Primary Location TAS - Mornington - Jannah CourtJob Description Summary Looking for a career in administration with a leading essential services provider?
Join our TechSafe team and play a key role in job scheduling, customer support, and field workforce coordination.About the RoleService Stream's TechSafe division is seeking an Administration Officer to join our Tasmania team.
Reporting to the Operations Manager, you will provide administrative support across TechSafe contracts and help ensure the efficient coordination of field operations.
Based in our modern Launceston office, this is an excellent opportunity for a motivated and organised qualified looking to develop their career within a leading essential services provider.Key ResponsibilitiesCoordinate and dispatch work to field technicians, including reallocating and redistributing tasks as requiredProvide support for inbound customer calls and enquiriesMonitor and manage work activities against predetermined KPIsLiaise with and provide administrative support to field-based employeesAllocate ad hoc jobs, including faults, service requests, and appointmentsDeliver exceptional customer service and maintain high levels of customer satisfactionAssist with billing, invoicing,



and related administrative processesSchedule and coordinate jobs efficientlyPerform accurate data entry and maintain database recordsConduct outbound calls to prospective customers and clientsAbout YouMinimum 12 months' experience in an office-based administrative roleStrong proficiency in Microsoft Office applications, including Word, Excel, and OutlookExcellent organisational and administrative skillsHigh attention to detail and accuracyStrong written and verbal communication skillsAbility to handle sensitive and confidential information with discretionAbility to work autonomously and manage competing prioritiesWhy Join Us?
Competitive salaryReward and recognition programsModern Launceston office locationCareer development opportunitiesSupportive and collaborative team environmentAbout UsService Stream is an ASX-listed company delivering essential services across telecommunications, utilities, transport, defence, and social infrastructure sectors throughout Australia.
We specialise in the design, construction, maintenance, and operation of critical network infrastructure, providing end-to-end engineering and asset management solutions to leading blue-chip clients.We are an equal opportunity employer and are committed to creating a diverse and inclusive workplace.
We encourage applications from Aboriginal and Torres Strait Islander peoples, people with disability, LGBTQIA+ individuals, veterans, and people from diverse cultural backgrounds.Please note: Service Stream does not accept unsolicited resumes from recruitment agencies or labour hire companies.
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📌 Administration Officer (Launceston)
🏢 Service Stream
📍 Launceston