Customer Service / Admin OfficerLocation: Welshpool, WA (Warehouse) Employment Type: Permanent Part-Time Hours: Flex 10:00am – 4:00pm, Monday to FridayAbout the RoleWe are seeking a proactive and customer-focused Customer Service / Admin Officer to join our team at our Welshpool location in Western Australia.
This is a hands-on role suited to someone who enjoys variety, thrives in a quick-paced environment, and is comfortable juggling customer interactions with administrative support tasks.
This role is supported by our Melbourne-based Head Office team.Key ResponsibilitiesAccurately process and enter customer orders into the systemAnswer inbound phone calls in a professional and friendly mannerRespond to customer queries regarding orders, deliveries,



and general enquiriesProvide day-to-day administrative support to the WA warehouse teamAssist with ad-hoc tasks as required by the WA teamMaintain accurate records and documentationLiaise with internal departments to resolve customer issues promptlySupport general office and warehouse administrative duties as neededSkills & ExperiencePrevious experience in a customer service and/or administration role (warehouse or logistics experience highly regarded)Strong phone manner and communication skillsHigh attention to detail, particularly with order entry and data accuracyAbility to multitask and prioritise in a busy environmentProficient in Microsoft Office (Word, Excel, Outlook) and general computer systemsTeam player with a flexible, can-do attitudeWell organised with good time management skillsWhat We OfferSupportive team environmentConvenient Welshpool locationFlexible hours with a consistent daytime schedule
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📌 Customer Service & Admin Officer (Western Australia)
🏢 Day and Night Healthcare
📍 Western Australia