XPT Software Australia Pty Ltd | ContractMelbourne, Australia | Posted on 08/26/2026XPT SoftwareAustralia PTY Ltd, incorporated in ****, is a Software Services companyXPT works with topclients across Australia in Banking, Insurance, Telecom,Retail, Energy, Mining and Manufacturingdomains.We have 120+technocrats in Australia working at our clientlocations.
XPT SoftwareAustralia is part of group companies which has globalpresence across India & Europe.We have served100+ clients globally, fulfilling their onsite-offshoreneeds.Job DescriptionMust Have Skills:Understanding of the ContactCenter domain5+ years of total experience2+ years of hands-on CyaraexperienceStrong experience with:Cyara Automated RegressionTestingo Voice and Digital ChannelAutomationNice to Have Skills:Detailed Job DescriptionExperiencedCyaraAutomation Testerto support the testing and validation ofenterprise ContactCenteras aService (CCaaS)



platforms.The ideal candidate will have expertise in usingCyara Velocity,Pulse, and Cruncherto automate customer journey testing acrossvoice, IVR, digital, and omnichannel customer serviceenvironments.Therole will work closely with Solution Architects, Business Analysts,Developers, and Business Stakeholders to ensure high-quality customerexperiences across contactcentertechnologies andintegrations.Minimum Years of Experience: 5+ Years of experienceCertifications Needed: NoneTop 3 responsibilities youwould expect the Subcon to shoulder and executeInteract with Implementation / Support teamsProvide test strategy, test plan, test cases, andexecute testsActivities compatible with the skill set of a testlead under the direction of the project manager.
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📌 Contact Center Cyara Test Lead (Melbourne)
🏢 Xpt Software Australia
📍 Melbourne