Solar Installer – Move into Customer Success

North - west and hills district | Full-time | Circa $90-$100K + Bonus

Ready to get off the tools without leaving solar?

If you have hands-on solar or battery installation experience and are looking for a long-term, office-based career, this could be the move you have been waiting for.

We are partnering with a fast-growing renewable energy technology business that provides software designed specifically for solar installers and retailers.

They are looking for someone who understands what happens on-site and can use that practical knowledge to support, train and build relationships with other solar professionals.

You do not need to have previously held a Customer Success title. Your industry credibility, communication skills and ability to learn technology will be more important.

The opportunity

You will help solar businesses adopt and get greater value from an innovative solar and battery platform.

You will:

- Onboard new customers and guide them through the platform

- Deliver product demonstrations and practical training

- Manage relationships with a portfolio of solar businesses

- Help customers improve their design, quoting and project workflows

- Understand customer challenges and recommend practical solutions

- Encourage ongoing product adoption and customer engagement

- Identify opportunities to further support and grow customer accounts

- Gather feedback from installers and share it with internal teams

- Work closely with sales,



marketing and product specialists

Who this could suit

This opportunity could be ideal for a current or former:

- Solar Installer

- Electrician with solar experience

- Solar or Battery Technician

- Solar Designer

- Installation Supervisor

- Solar Technical Support Specialist

What you will bring

- Practical experience within the residential solar industry

- Knowledge of solar systems, batteries and installation workflows

- Confidence speaking with installers, business owners and internal teams

- The ability to explain technical information clearly

- An interest in software and learning new technology

- A proactive, organised and customer-focused approach

- Commercial awareness and an interest in building customer relationships

- Full Australian working rights

Previous customer success, account management, sales or software experience would be beneficial but is not essential.

Why make the move?

- Get off the tools without leaving the solar industry

- Turn your practical experience into a long-term skilled career

- Develop skills across customer success, SaaS and account management

- Join a growing business within the renewable energy sector

- Work with technology created specifically for solar professionals

If you are ready to take your solar experience in a new direction, apply now with your CV and a brief explanation of why you are looking to move off the tools.

#SCR-William-Hyatt

📌 Solar Installer – Customer Success Specialist (The Hills Shire Council)
🏢 Uplift Recruitment
📍 The Hills Shire Council