31 Aug
|
Lighthouse Hotel
|
Burnett Heads
31 Aug
Lighthouse Hotel
Burnett Heads
About the role
We are seeking a driven and experienced Duty Manager to join the team at the Lighthouse Hotel. As the Duty Manager, you will play a pivotal role in ensuring the smooth day-to-day operations of this popular hospitality venue. This full time position is based in Burnett Heads, Queensland.
What you'll be doing
- Overseeing and coordinating all staff activities to deliver exceptional customer service
- Handling reservation inquiries, managing bookings, and liaising with customers
- Monitoring inventory levels and purchasing supplies as needed
- Ensuring compliance with all relevant health, safety, and licensing regulations
- Providing leadership and guidance to the front-of-house team
- Assisting the General Manager with operational and administrative duties
What we're looking for
- Minimum 2 years' experience in a similar management or supervisory role within the hospitality industry
- Strong leadership and people management skills with the ability to motivate and guide a team
- Excellent customer service orientation and the ability to handle high-pressure situations
- Proficiency in using hospitality management software and point-of-sale systems
- Thorough understanding of food hygiene, liquor licensing, and workplace safety regulations
- Exceptional communication and interpersonal skills
- Flexible and adaptable approach to working hours, including evenings, weekends, and public holidays
📌 Duty Manager (Burnett Heads)
🏢 Lighthouse Hotel
📍 Burnett Heads