With strong growth underway, an exciting opportunity has opened for an experienced Groups Manager to lead inbound travel programs, creating tailored group experiences across diverse markets.

You’ll oversee end-to-end group logistics, manage key supplier relationships, and ensure exceptional service for international partners all while leading and developing a high-performing team.

Key Responsibilities

- Oversee and coordinate the delivery of inbound group tours across Australia.
- Manage group costings and ensure profitability targets and margins are achieved.
- Provide training on systems, itinerary planning, supplier relations and group costings.
- Conduct performance reviews and ongoing coaching.
- Build a collaborative, accountable and solutions-focused team culture.
- Ensure the team maintains strong product knowledge across Australian destinations.
- Contribute to strategies that drive revenue growth and operational efficiency.
- Act as a key operational contact for international agents and wholesale travel partners.
- Maintain strong long-term supplier and industry partnerships.
- Represent the organisation at industry events when required.

Skills & Experience

- Minimum 5+ years experience in inbound tourism,



tour operations or destination management.
- Proven experience managing group travel programs and complex itineraries, including itinerary planning, supplier negotiation, and group costings.
- In-depth knowledge of Tourplan for group travel operations.
- Strong leadership experience with the ability to mentor, support, and develop team members.
- Excellent knowledge of Australian destinations, tourism products and suppliers.
- Demonstrated ability to manage international travel partners and supplier relationships.
- Commercially minded with the ability to manage budgets and group profitability.

What's on Offer

- Competitive Salary – $100K - $110K + Super
- Versatile Working – Remote working environment with occasional meetings as required
- Career Growth – Leadership opportunity within a growing inbound tourism organisation
- Impact & Culture – Opportunity to shape team structure, operational processes, and service standards within a collaborative environment

Apply now or email your CV to

Call for a confidential chat

Only applicants with full Australian work rights and Travel industry experience will be considered.

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📌 Groups Travel Manager (Australia)
🏢 Travel Trade Recruitment
📍 Australia