As a Medical Receptionist, you will play a vital role in providing exceptional customer service and administrative support to patients and the wider medical team.
Key responsibilities
- Working approx 2-3 days per week, but from time to time will be more to cover staff leave when required
- Greeting and welcoming patients with a friendly and professional manner
- Answering calls, responding to inquiries and scheduling appointments
- Handling patient inquiries and providing information about consultations and procedures
- Collecting and processing patient referrals and other documentation
- Taking payments in person and over the phone. Reconciling as required
- Maintaining accurate and up-to-date patient records
- Providing general administrative support to the medical team as required
About you
- Previous experience as a Medical Receptionist or in a customer service-oriented role within the healthcare industry
- Strong communication and interpersonal skills,
with the ability to interact with patients, clinicians, and other staff members
- Excellent organisational and multitasking abilities, with a keen eye for detail
- Proficient in computer use
- Flexible and adaptable, with the ability to work in a fast-paced environment
- A genuine interest in the healthcare industry and a commitment to providing high-quality patient care
- Versatile work arrangements to suit your lifestyle
- Ongoing training and professional development opportunities
- Competitive remuneration along with a collaborative, fun and friendly team culture
- The chance to make a meaningful contribution to the health and wellbeing of our community
About us
GastrocareGC is a leading healthcare provider in Tugun, Queensland.
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📌 Casual Medical Receptionist (City of Gold Coast)
🏢 GastrocareGC
📍 City of Gold Coast
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