Are you organised, confident, great with people and someone who loves keeping things running smoothly?
We're looking for a Sales Assistant / Administration All-Rounder to join our growing team and become a key support person across our Sales and Member Support functions.
This is a wide-ranging role. You'll be supporting our sales team with administration and paperwork, managing incoming customer enquiries and helping ensure nothing slips through the cracks.
About the Role
Your day-to-day responsibilities will include:
Supporting the Sales Team with paperwork, administration and general follow-up
Preparing and processing sales documentation
Monitoring and managing shared sales email inboxes
Answering incoming phone calls and directing enquiries appropriately
Responding to customer emails and general enquiries
Managing and responding to customer support tickets
Following up outstanding information and paperwork
Keeping customer records and internal systems up to date
Assisting with general office administration
Supporting different departments when required
Helping keep our sales and customer service processes organised and running smoothly
We're looking for someone who is:
Highly organised and able to manage multiple tasks at once
Friendly, professional and confident on the phone
Comfortable communicating with customers via phone and email
Detail-oriented, you notice the little things!
Able to work independently and take initiative
Comfortable working in a fast-paced environment
A strong communicator with excellent written and verbal skills
Tech-savvy and confident learning new systems
Reliable, positive and willing to jump in wherever needed
Previous administration, customer service or sales support experience will be highly regarded, but attitude, organisation and a willingness to learn are just as important to us.
The Role
Full-time hours
100% office-based - this is not a hybrid or work-from-home position
Monday to Friday
Casual full-time position for the first 3 months
Following successful completion of the probation period and proven performance, the role will transition to a permanent full-time position
Why Join Us?
You'll be joining a growing Australian business where your role will genuinely make a difference. You'll work closely with our team, learn about different areas of the business and have the opportunity to grow with us.
If you're someone who loves being organised, enjoys helping people and takes pride in keeping everything running smoothly, we'd love to hear from you!