New Directions Packaging are leaders in the industry for all things packaging and branding. We create high-quality, innovative and sustainable packaging solutions nationally and globally for businesses and well-known brands across fashion, beauty, retail, e-commerce, events, PR and more.
Our Packaging Team works across sales, sourcing, design and customer service to bring our clients' packaging projects to life.
About the Role
We are seeking a motivated and organised Packaging Team Assistant to provide day-to-day support to our Packaging Team across sales, administration, customer service and general operations.
This is an entry-level position suited to someone looking to gain hands‑on experience in packaging, sales and administration within a fast‑paced and dynamic environment.
What is in it for you?
The successful candidate can expect:
- A friendly, supportive, and stimulating workplace
- The opportunity to work with a wide range of well‑known brands
- In-house café with barista‑made coffee and staff discounts
The Role
As a Packaging Team Assistant, your responsibilities will include:
- Team Support:
Provide general support to Packaging Management and the wider Packaging Team with day‑to‑day tasks to help facilitate smooth operations.
- Customer Service: Assist with answering incoming calls, responding to enquiries and providing a positive experience for customers.
- Sales & Administration: Generate quotations, process orders and assist with general sales administration, ensuring accuracy throughout.
- Inventory, Display & Storeroom Management: Assist with stock checks and inventory control, and organise and maintain a tidy showroom display and storeroom.
About You
We're looking for someone with:
- A high level of accuracy and attention to detail (essential)
- Solid time management and organisational skills
- Strong communication and interpersonal skills
- A genuine interest in design, branding and packaging
- Familiarity with SAP (advantageous)
- Tertiary qualifications in Business, Commerce, Marketing or a related field are welcomed but not required.
This is a full-time position based in our Marrickville office and is available to Australian Citizens and permanent residents.
New Directions Australia is a leader in workplace diversity and encourages applicants from all sectors of the community to apply.
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📌 Team Assistant (New South Wales)
🏢 New Directions Australia
📍 New South Wales
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