Applications Analyst - Business & Patient Systems

ACURIO Health develops people-centric healthcare facilities. Committed to the communities we serve by providing access to high-quality care. We believe that strong clinical governance together with dedicated and educated care teams is our greatest strength; and aspire to provide our doctors and our patients with a first-class healthcare experience.

At the core of everything we do, is our vision:

ACURIO Health’s vision is to be recognised leaders in the delivery of trusted, quality, healthcare services, and to be the employer of choice for health professionals.

About the Role

We're looking for an Applications Analyst to join our Hospital Applications Support team, reporting to the Business Systems Manager. This is a broad, hands-on role covering both patient administration and clinical systems and core business applications. You'll be the go-to person for troubleshooting, testing, implementing and improving the systems our hospitals rely on, while also supporting funding contract loading and operational reporting.

What You’ll Do

Triage, prioritise and resolve incidents, requests and problems within agreed SLAs, consulting with the business on application use and requirements

Proactively manage stakeholder expectations and liaise with software vendors to log, elevate and follow up fixes

Maintain application test scripts, and lead testing, documentation and release of software fixes and upgrades

Participate in project work including software installation, configuration and training, and maintain standardised system configuration (e.g. WebPAS)

Deliver training to end users across IT and hospital teams

Prepare and load funding contracts, prosthetic items and private practice fees in line with agreed dates, and maintain the GL interface to Business Central





Analyse and provide data for hospital operational, financial and management reporting, including End of Year Financial and Health Department reporting

What You’ll Bring

Minimum 5 years' experience working with Business Applications and/or Patient Administration Systems

Experience with SQL Server

Experience in supporting 1 or more of the following applications: WebPAS, Episoft eAdmissions, MS Business Central, UKG Ready & UKG Pro/Dimensions, K2 or similar applications

Tertiary qualifications in a relevant discipline (desirable)

Strong diagnostic, analytical and problem-solving skills, with a logical and methodical approach

Excellent written communication skills, with the ability to prepare clear, concise submissions

Why Join Us

You’re part of a supportive IT team at the heart of a growing private healthcare network — working on systems that directly support patient care, with genuine variety across business, clinical and patient applications.

We are committed to equal employment chance, ethical practices, and the principles of cultural diversity and promote a smoke free work environment. Appropriate criminal record and child protection checks are required for all successful candidates. Employment with Acurio is subject to your compliance with the Occupational Assessment, Screening & Vaccination against Specified Infectious Diseases - NSW Health Policy Directive PD2026_004. Appointment and ongoing employment will be subject to continued compliance with the policy directive

Acurio is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. Aboriginal and Torres Strait Islander people and people with disability are encouraged to apply for all internal and externally advertised positions. If you require assistance, please advise the contact person at the time of your application.

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📌 Applications Analyst - Business & Patient Systems (Penrith)
🏢 Acurio
📍 Penrith