30 Aug
|
seek.com.au
|
North Lakes
30 Aug
seek.com.au
North Lakes
We are seeking an experienced and dynamic Restaurant Manager to lead our hospitality operations in the Moreton Bay Region, QLD. This is a full-time position based on-site at our restaurant location. As Restaurant Manager, you will be the driving force behind our establishment's success, responsible for delivering exceptional dining experiences, managing day-to-day operations, and leading a talented team. You will play a pivotal role in maintaining our reputation for excellence whilst driving profitability and customer satisfaction. This is a strategic position that directly impacts the financial performance and brand reputation of our restaurant.
Key responsibilities
- Oversee all aspects of daily restaurant operations, including service delivery, food quality, and customer satisfaction
- Lead, recruit, train and motivate front-of-house and back-of-house staff to ensure consistent service excellence
- Manage staff scheduling, rostering and ensure adequate coverage during peak trading periods
- Monitor and control food and beverage costs, manage inventory and implement cost-saving initiatives without compromising quality
- Maintain compliance with health, safety and food hygiene regulations, and undertake regular audits
- Handle customer complaints and concerns professionally, ensuring resolution and retention
- Develop and implement marketing strategies to drive customer acquisition and loyalty
- Analyse financial performance, manage budgets and work towards revenue targets
- Foster a positive team culture and support staff development and career progression
- Maintain restaurant facilities, equipment and ambiance to the highest standards
- Handle Social Media Marketing and the Restaurants Booking Platform Marketing
What we’re looking for
- Minimum 3-5 years' experience in restaurant management or a similar hospitality management role
- Proven track record of successfully managing a restaurant team and delivering strong financial results
- Excellent leadership and communication skills with the ability to motivate and develop staff
- Robust knowledge of food safety, hygiene standards and hospitality industry regulations
- Proficiency in restaurant management systems and point-of-sale (POS) software
- Sound financial acumen with experience in budgeting, cost control and P&L; management
- Customer service excellence and ability to handle challenging situations with diplomacy and professionalism
- Flexibility and willingness to work evenings, weekends and public holidays as required
- Certification in Responsible Service of Alcohol (RSA) or willingness to obtain
- First Aid certification or willingness to obtain is advantageous
What we offer
We believe in supporting our employees and fostering a positive workplace culture. We offer competitive remuneration, staff meal discounts and a supportive work environment. Career development opportunities are available for ambitious team members who demonstrate commitment and excellence. We value work-life balance and, where possible, offer flexibility in scheduling. Our team is our greatest asset, and we are committed to supporting your wellbeing and professional growth.
About us
We are a private restaurant establishment committed to delivering outstanding dining experiences in the Redcliffe area. Our focus is on quality food, exceptional service and creating memorable moments for our guests. We pride ourselves on maintaining high standards across all aspects of our operations and fostering a welcoming atmosphere where both staff and customers feel valued. We are dedicated to building a thriving business through quality, innovation and genuine hospitality.
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📌 Restaurant Manager (North Lakes)
🏢 seek.com.au
📍 North Lakes