Project Officer - National Improvement Network Collaborative (NINCo)

Gold Coast Primary Health Network – Robina QLD

Gold Coast Primary Health Network (GCPHN) is an independent, not-for-profit organisation dedicated to building one world class health system for the Gold Coast. We work to improve coordination of care, support high-quality primary health services, and ensure our community receives the right care, at the right time, in the right place.

ABOUT THE ROLE

We are seeking a Project Officer - NINCo to support the coordination and delivery of the National Improvement Network Team-oriented (NINCo) program.

Reporting to the Program Manager (Primary Health Care), you will provide project, administrative and governance support across a range of activities including stakeholder engagement, communications, quality improvement initiatives, reporting and evaluation.

This is a full-time, fixed-term position until 31 December 2026, with the possibility of extension.

KEY RESPONSBILITIES

- Coordinate and support the implementation of NINCo project activities, workplans, timelines and deliverables.
- Maintain accurate project documentation, registers, records, dashboards and reporting information.
- Provide governance and secretariat support, including coordinating meetings, preparing papers, taking minutes and following up actions.
- Support stakeholder engagement and communications with PHNs, consultants, partners and internal teams.
- Assist with learning, capability development and quality improvement activities, including resources, training support and LMS reporting.
- Contribute to evaluation, performance monitoring and reporting by collecting data, tracking outcomes and supporting continuous improvement.

SELECTION CRITERIA – ESSENTIAL

- Demonstrated experience in project coordination, administration, or program support roles.
- Well-developed organisational skills with the ability to coordinate multiple priorities and meet deadlines.
- Demonstrated experience coordinating meetings,



preparing agendas and papers, taking minutes, and monitoring action items.
- Demonstrated ability to maintain project records, registers, databases, and reporting systems.
- Strong written and verbal communication skills with the ability to engage effectively with a range of stakeholders.
- Demonstrated ability to work independently and collaboratively within a team environment.
- Sound analytical and problem-solving skills, including the ability to identify issues and recommend solutions.
- Proficiency in Microsoft Office applications including Outlook, Word, Excel, PowerPoint, Teams, and SharePoint.
- High level of attention to detail and commitment to quality outcomes.
- Current driver licence, own reliable vehicle with comprehensive car insurance

SELECTION CRITERIA – HIGHLY DESIRABLE

- Experience working in primary health care, health services, government, not-for-profit or commissioning environments.
- Experience supporting governance committees, projects, training programs, or evaluation activities.
- Knowledge of quality improvement methodologies and primary care reform initiatives.
- Relevant qualifications in project management, business administration, health, public health or related discipline

WE OFFER

- Remuneration package: $92,586 to $102,005 plus superannuation
- Salary packaging benefits (up to $15,900 p.a. + $2,650 p.a. for meals/entertainment)

Additional benefits:

- 5 weeks annual leave
- Paid parental leave (after qualifying period)
- Annual CPI salary increases
- Exceptional workplace culture benchmarked as Soaring
- Convenient Robina location with free onsite parking

Applications close on Wednesday 2 September 2026 at Midday.

CULTURE-FOCUSED

At GCPHN, we value diversity and aim for a respectful, supportive environment. We welcome applications from Aboriginal and Torres Strait Islander peoples, people living with disabilities, culturally and linguistically diverse communities, older people and LGBTQIA+ individuals.

All successful candidates will be required to achieve a valid National Police Certificate.

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📌 Project Officer - National Improvement Network Collaborative (NINCo) (City of Gold Coast)
🏢 Gold Coast Primary Health Network
📍 City of Gold Coast