- Exceptional consumer goods co. with global presence
- Office based role, Macquarie Park location, on-site parking, close to public transport
- Salary $70-75K plus Super(based on skills/experience)

- Exceptional consumer goods co. with global presence
- Office based role, Macquarie Park location, on-site parking, close to public transport
- Salary $70-75K plus Super(based on skills/experience)

Join a growing organisation operating across Australia and New Zealand, where you will work in a team to maintain a high level of customer service and communication to all customers, consumers and internal staff members.

This role is suited to someone who thrives in a fast-paced environment, brings excellent communication and organisational skills, and values working collaboratively within a team.

Key responsibilities:

- Taking and entering orders from customers and Sales Representatives
- Responding to general enquiries/complaints from consumers and clients
- Sending out price lists, credit applications and catalogues as required
- Advising customer proof of deliveries and ETA’s for their orders
- Supplying product and order information to customers
- Organising credits for incorrect invoices/short shipping etc
- Raising return authorities and credits for customers
- Liaising with the 3PL partner to advise stock returns,



short shipments etc
- Liaising with the Product Development team on faulty items when required
- Processing of all majors account orders into Pronto and ensure orders are processed at the warehouse by the required dates
- General reporting where required on eg sales reports, indents, back orders and sales promotions etc

To be successful in this role, you will have:

- 2+ years Customer Service experience within wholesale sales and managing shared inboxes
- Intermediate to advanced Excel skills
- Order management experience preferred
- SAP or similar ERP exposure required
- Excellent communication skills
- Strong organisational and follow through skills
- Ability to work independently and as part of a team
- Solutions and problem solving mindset

Why join?

- Opportunity to join a recent team within a growing business
- Macquarie Park location, close to public transport, on-site parking
- Work across a diverse and exciting product portfolio
- Be part of a collaborative and high-performing team
- On-site gym
- Full-time in office, modern office environment
- A role with genuine impact and scope to make it your own

Candidates must have unrestricted working rights within Australia to be considered.

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📌 Customer Service Representative (Ryde)
🏢 Talent Matters
📍 Ryde