UnitingCare Queensland is seeking an Information Support Officer for the Seniors Enquiry Line in Chermside. This permanent full-time role involves providing information, referral and support to callers, with a focus on older persons’ needs and secure, respectful service delivery.
You will assess callers' needs, arrange appropriate community referrals, and escalate where needed, contributing to a trusted, community-focused service within a not-for-profit setting.