Kellyville Family Dental is seeking a dedicated and skilled Dental Receptionist to join our team on a full-time basis at our Kellyville Ridge NSW practice. As the first point of contact for our patients, you will play a vital role in creating a welcoming and efficient experience for everyone who walks through our doors. This position is essential to the smooth operation of our dental practice and directly contributes to patient satisfaction and business success.

What you'll be doing

Greeting patients with a warm, professional demeanour and managing check-in procedures

Scheduling and confirming appointments, ensuring optimal use of practitioner time

Processing patient payments and maintaining accurate financial records

Answering telephone enquiries and directing calls appropriately

Maintaining patient confidentiality and adhering to privacy compliance requirements

Updating and managing patient records and treatment history information

Coordinating appointment reminders and follow-up communications

Assisting with general administrative tasks and reception duties as required

Supporting the clinical team with patient flow and scheduling efficiency

Handling patient queries and concerns with professionalism and empathy

What we're looking for

Previous experience working as a dental receptionist or in a similar healthcare reception role

Excellent communication skills, both written and verbal, with a professional demeanour

Strong organisational and time-management abilities to manage a busy reception area

Proficiency with dental practice management software and general computer systems





Ability to multitask effectively whilst maintaining attention to detail

A genuine passion for patient care and creating positive patient experiences

Understanding of dental terminology and practice procedures

Strong interpersonal skills with the ability to work collaboratively as part of a team

Reliability and professional commitment to maintaining confidentiality

Customer service experience and the ability to remain calm under pressure

Current knowledge of health and safety regulations within dental practices

What we offer

A supportive and friendly team setting within a modern dental practice

Competitive remuneration package reflecting your skills and experience

Ongoing professional development and training opportunities

Versatile working arrangements where possible to support work-life balance

Career progression opportunities within the practice

About us

Kellyville Family Dental is a modern, patient-focused dental practice committed to providing exceptional oral healthcare to the Kellyville Ridge community. Our practice is built on the values of professionalism, integrity, and compassionate care. We believe in creating a welcoming environment where patients feel comfortable and well-cared for. Our experienced team of dental professionals is dedicated to delivering high-quality treatment and outstanding customer service, and we pride ourselves on building long-term relationships with our patients. We are passionate about advancing oral health and maintaining the highest standards of dental practice.

#J-18808-Ljbffr

📌 Dental Receptionist (Blacktown)
🏢 Kellyville Family Dental
📍 Blacktown