Academic Administrator- Vocational Education & Training

Join Greenwich College, one of Australia's fastest-growing education providers and a member of the ASX-listed NextEd Group Limited.

An opportunity is now available for an on-campus Academic Administrator to join our national team in Melbourne.

VET Academic Administrator- This role will focus on providing Greenwich College (a Registered Training Organisation) Academic administrative support and ensuring excellent customer service to students and external clients.

Reporting to the National Student Services Manager at Greenwich College,the Academic Administrator will have the following responsibilities:

Course progress monitoring, issuance of warning letters and processing of appeal outcomes

Preparation of student results spreadsheets

Academic counselling

Responding to queries from students and internal departments

Managing students via STARS and CANVAS (our SMS and LMS)

Monitoring attendance and identification of 'Non-Commencement' students

Monitoring student's course progress

Managing student submissions and outcomes

Development and monitoring of student study plan including credit transfers

Administer student work placement documents and

otheradministrative academic tasks as required.

The ideal candidate:





Has relevant experience in the Vocational Education and Training (VET) Industry, preferably with a CRICOS organisation.

Has performed in a similar role in student services or admissions

Is sensitive to cultural differences and understands how to address students with different English levels and cultural backgrounds

Demonstrates strong administration skills with advanced proficiency in MS Office and/or Google Suite.

Is a flexible multitasker and team player

Is happy to work in a fast-paced environment where troubleshooting is a must

Demonstrates time management and efficiency

Shows initiative, discretion and ability to maintain confidentiality

Has the ability to work autonomously and at times with little guidance or instruction

Has exceptional attention to detail and meticulous accuracy

Demonstratesability to influence, negotiate and engage with a range of stakeholders

Has an interest in establishing a friendly and skilled rapport in line with Greenwich College values

This is an opportunity for someone wanting to develop professionally within a high-standard educational provider.

You must be an Australian permanent resident or citizen to apply for this position. You must also have a current Working With Children Check (upon commencement).

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📌 Academic Administrator- Vocational Education & Training (New South Wales)
🏢 Greenwich English College
📍 New South Wales