- Hybrid working opportunity & genuine career opportunities #LI-Hybrid
- Full-time permanent role (based on 38 hours per week)
- Monthly RDO
- Ability to transfer or take LSL (Long Service Leave) within Local Government

About Merri-bek City Council

Merri-bek City Council is a progressive council of 195,125 residents: one community, proudly diverse. Our council area sits within the banks of the Merri Creek and the Moonee Ponds Creek, and includes Brunswick, Coburg, Fawkner, Glenroy, Gowanbrae, Hadfield, Oak Park and Pascoe Vale. Our city is vibrant and energetic, known for its active community, cultural diversity, creative industries and the arts. Our long-term vision has ambitious goals for environmental sustainability, social justice, community wellbeing, and creating great places. With the Civic Centre located in Coburg, 8 kilometres north of Melbourne’s CBD, there are excellent public transport options and great food and cafés right at the doorstep.

Merri-bek Council strives to be a contemporary, innovative and collaborative organisation with a deep commitment to engaging and supporting the Merri-bek community. Our organisational vision is to be one team, brave and diverse, making a difference.

We pride ourselves on being an inclusive and welcoming workplace. We offer flexible and hybrid work options and genuinely care about providing our staff work/life balance. With the Civic Centre located in Coburg, 8 kilometres north of Melbourne’s CBD, there are excellent public transport options and great food, cafés, parks and a cinema right at the doorstep. Merri-bek is a great place to live, work and play.

About the role

Our people and community are at the heart of all that we do. We are seeking an enthusiastic and experienced Waste Services Contracts Officer to join our Waste Services team and play an important role in the delivery and management of Council’s waste service contracts.

This is an exciting time to join the team, with Council progressing significant changes across its waste services and transitioning into a number of new and varied contractual arrangements.

The Waste Services Contracts Officer will support the mobilisation, administration, performance management and continuous improvement of Council’s waste contracts, ensuring services deliver value for money, strong customer outcomes and high standards of contractual and operational performance.

Working closely with contractors, operational teams and internal stakeholders, key responsibilities of the role include:

- Supporting the mobilisation and implementation of new and varied waste service contracts and service changes.
- Coordinating contract implementation activities, milestones, risks, action registers and operational readiness.
- Managing allocated waste service contracts and acting as the day‑to‑day contact between Council and contractors.
- Administering contract variations, price adjustments, invoices, reconciliations, indexation and other commercial matters.
- Monitoring contractor performance, KPIs, service levels, complaints, rectification timeframes and compliance requirements.
- Reviewing operational and contract data to identify trends, risks and opportunities for improvement.
- Coordinating regular contractor performance and contract review meetings.
- Working collaboratively with contractors, Customer Service and operational teams to resolve complex service and contractual issues.
- Supporting continuous improvement, innovation and service optimisation across Council’s waste services.
- Preparing reports, correspondence and recommendations for management and governance groups.
- Reporting directly to the Unit Manager Waste Services, you will be part of a dynamic Waste Services team responsible for delivering high-quality and reliable services to the Merri-bek community.

Skills and experience require to perform the role

- Relevant qualifications in waste services, contract management or a similar field, or substantial relevant experience.




- Experience in contract establishment, administration and contract management, ideally within waste or other operational service environments.
- Experience in procurement planning, contract mobilisation and service implementation.
- Strong commercial and financial skills, including experience with budgets, contract expenditure, invoices, variations and financial reporting.
- Experience monitoring contractor performance, KPIs and service delivery outcomes.
- Solid analytical, problem-solving and investigative skills.
- Well‑developed stakeholder management skills and the ability to build effective relationships with contractors and internal teams.
- Excellent written and verbal communication skills, including the ability to prepare reports and recommendations.
- Ability to manage multiple priorities, work independently and take a proactive approach to resolving issues.
- Demonstrated commitment to a customer‑first approach.
- Well‑developed Microsoft Office and digital technology skills.
- A current Victorian Driver’s Licence.
- Experience working within Local Government would be well regarded.

What the role can offer

- Monthly RDO
- Extensive opportunities for training & career development
- Salary sacrifice options
- A real sense of work-life balance & flexible work options
- Employer-supported study assistance schemes
- Wellness programs

Further support offered for our staff

- Up to 20 weeks primary & up to 5 weeks secondary parental leave
- Purchase leave
- Ceremonial leave
- Gender affirmation leave
- Family violence leave

For further information about this position please contact Abs Ramen on 9240 2290 .

Applications close: 11:30pm, Wednesday 9 September 2026.
*in the case that we receive a high volume of applications, we reserve the right to close this advertisement before the current closing date.

Please note that when applying for this role, you may be required to attach your valid Driver's Licence. Please have this ready when completing your application.

Our Commitment

In May 2021, Merri-bek Council adopted a revisedStatement of Commitment to Wurundjeri Woi-wurrung People and Aboriginal and Torres Strait Islander communities of the municipality. The statement recognises the Wurundjeri Woi-wurrung people as the traditional owners of the lands and waterways of our municipality.

Merri-bek City Council is committed to being a Child Safe Organisation and has zero tolerance for child abuse.We believe children and young people have the right to be and feel safe and that their safety and wellbeing is the responsibility of everyone. You can read more about ourChild Safety Commitment Statement on our website.

Privacy Acknowledgment

Merri-bek City Council's recruitment system, medical, police check, reference checking and onboarding processes are hosted by external service providers who also recognise the importance of privacy. By proceeding with your application, you acknowledge that your personal information will be hosted by these external service providers unless you request us not to do so.

Personal and or health information collected by Council is used for municipal purposes as specified in the Local Government Act 2020. The personal and or health information will be used by Council for these purposes and or related purposes. Council may disclose this information to other organisations if authorised or required by legislation. The applicant understands that the personal and or health information provided is for the above purpose and that they may apply to Council for access to and/or amendment of the information.





Please note that the information provided as part of your application will not be accessed by anyone other than the People and Safety Branch and the hiring manager.

Acknowledgement

By submitting this application, I declare that to the best of my knowledge, the information supplied in this application (including accompanying documents) are true and correct. I understand that if any false or deliberately misleading information is given, or any relevant material withheld, my application will not be progressed, or if I am employed, my employment may be terminated at the discretion of Council. I further understand that any offer of employment is subject to all the pre-employment checks appropriate to the role being completed to the satisfaction of the Council.

Consent to Contact Referees

I understand that a representative of Merri-bek will contact me to gain my permission to contact any listed referee's before conducting a reference.

Personal Details * Required field

- Title *
- First name *
- Last name *
- E-mail *

Digits only or add + for international numbers

- Street *
- Street Cont.
- City, Town or Suburb *
- Postcode or Zipcode *
- Country *
- State, Region or Province *
- LinkedIn URL (Please click on your profile and copy the URL from your profile page.)

Questions

Work rights: *

- Australian Permanent Resident Visa
- Australian Temporary Resident Visa
- New Zealand Citizen
- Bridging Visa
- Student Visa
- Working Holiday Visa
- Temporary shortage skills visa
- Refugee/humanitarian

In the case that we receive a high volume of applications, do you consent to this? *

- Yes
- No
- NA

Have you lived outside of Australia for greater than 6-months over the last 10 years? (if yes, you will be required to complete an international police check as part of the final stages in our recruitment process).

- Yes
- No

'To support culturally safe recruitment processes, do you identify as an Indigenous Australian (Aboriginal and/or Torres Strait Islander)? *

- Yes, Aboriginal
- Yes, Aboriginal and Torres Strait Islander
- No
- I do not wish to disclose
- Do you require any reasonable adjustments to enable you to participate equitably in our recruitment process? *

For equity and inclusion reporting we collect information on Gender. Please describe your gender. *

- Man
- Women
- I do not wish to disclose

Current Employee Status with Merri-bek City Council: *

- Current
- Former
- Not applicable

We conduct police checks as part of our recruitment process; do you give Merri-bek permission to conduct this check if your application progresses to the final stage? *

- Yes
- No

Do you have a valid driver's licence? *

- Yes
- No

I have read and understand the position description *

- Yes
- No

I have read and understand the relevant physical requirements of this position in the position description *

- Yes
- No

Do you have a current or pre-existing physical injury, or medical condition that may prevent you from undertaking the inherent requirements of the role? Disclosure will assist Council to provide reasonable adjustments as appropriate*

- Yes
- No
- If yes to the above please outline
- Merri-bek City Council is a diverse organisation, and we support people from priority groups where possible, including those with disabilities. If you require adjustments to the inherent requirements or to perform in the position, please describe.

You may be required to undertake a medical, which includes a drug and alcohol test prior to offer or commencement, do you give permission for this testing to be conducted? *)

- Acknowledge

Merri-bek City Council is committed to being a Child Safe organisation and has zero tolerance for child abuse. We believe children and young people have the right to be and feel safe and that their safety and wellbeing is the responsibility of everyone. All employees are required to adhere to Council’s Child Safety and Wellbeing Policies and Procedures and training will be provided on commencement. *

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