We're Hiring - A Step Towards Leadership Opportunity Awaits You!

About the Role

This is a newly created role that combines hands-on disability support work with day-to-day coordination responsibilities. Working on support shifts within one of our Supported Independent Living (SIL) homes, you will act as a key point of coordination, supporting both participants and staff to ensure the best possible outcomes.

This is an exciting opportunity for someone who enjoys hands-on disability support work while also helping guide and support a team to deliver high-quality, person-centred care.

The Key Worker plays an important role within the home, helping ensure supports are delivered consistently, communication across the team is strong, and the household environment remains protected, organised and participant-focused.

You will work closely with the House Manager, supporting them with coordinating day-to-day tasks, maintaining documentation standards, and contributing to the smooth day-to-day running of the home.

Key Responsibilities

- Provide high-quality, person-centred support to participants in line with their individual plans and goals
- Support the House Manager with coordinating day-to-day tasks, including rostering communication, household routines, and shift handovers
- Act as a Key Worker for one or more participants, monitoring their support needs and liaising with the House Manager on progress and concerns
- Promote strong communication between staff and across shifts, and support the team to maintain high-quality participant records
- Maintain household documentation and communication systems
- Provide guidance and mentoring support to team members, under the direction of the House Manager




- Assist with household organisation, safety checks, workplace health and safety practices, and other compliance requirements
- Support the monitoring of participant financial records in line with BelleJoy procedures, raising any concerns with the House Manager
- Support a positive team culture and professional practice
- Assist with preparing for house meetings and coordinating household tasks such as deep cleans and maintenance requests
- Step in to support team coordination during the House Manager's absence, as required

Qualifications and Experience

- Minimum 3 years' experience as an Individual Support Worker or similar role in the disability or aged care sector
- Certificate III or IV in Individual Support, Disability, or Aged Care
- Demonstrated compassion, patience, and a genuine desire to make a positive difference in the lives of others
- Strong communication and interpersonal skills, with the ability to build trust and rapport with participants and staff
- Demonstrated organisational skills, with the ability to help coordinate tasks and support the team during shifts

About Us

BelleJoy Support provides 24/7 care to NDIS participants in Supported Independent Living accommodations and within the community.

At BelleJoy,



we believe that life's challenges can be transformed into opportunities for joy and laughter. Our mission goes beyond simply providing support—we're dedicated to building a community where every individual is valued, celebrated, and uplifted.

We create spaces and experiences infused with warmth, respect, and inclusivity, ensuring our people and the participants we support can thrive. We aim to be more than just a care provider; we strive to be a home away from home. Our community is rooted in celebrating individuality, nurturing growth, and advocating for equality and creativity. By blending exceptional care with a strong sense of belonging, we are committed to making a meaningful difference in the lives of our people, participants and their families.

What we offer?

At BelleJoy Support, we are committed to providing a supportive and rewarding work workplace. In addition to a competitive hourly rate, you'll enjoy ongoing training and professional development opportunities, a collaborative team culture, and the opportunity to make a meaningful impact on the lives of our participants. We also offer flexible work arrangements and a range of employee advantages to support your overall wellbeing.

Security

The following essential checks/clearances are required to perform the role:

- Working with Children Check
- NDIS Worker Screening Check
- Current NSW Driver's Licence
- Must be an Australian Citizen and have working rights in Australia

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📌 Key Support Worker - Disability (New South Wales)
🏢 BelleJoy Support
📍 New South Wales