Ready to dive into a close-knit, high-performing insurance team where your personality, empathy, and technical skills are genuinely valued?

We’re on the lookout for aClaims Consultantto join a specialistmotor insurancebusiness based in Brisbane CBD

This is ahands-on, fast-paced role, and the team is currently under the pump – so we’re looking for someone who’s ready to jump in,take ownership, and be a solid team player.

What's in it for you?
Salary:$78,000 – $82,000 + Super, depending on experience
Location: Parramatta, Sydney
Hybrid Work arrangement- 3 days in office, 2 days from home

Main responsibilities include:

- Guide brokers and stakeholders through the claims process, explaining requirements and steps.
- Assist clients in preparing necessary documents to support their claims.
- Facilitate effective communication to expedite the claims process.
- Provide prompt attention to all claims from initial contact to settlement.
- Investigate claims to assess their validity,



gather evidence, and collaborate with involved parties.
- Negotiate with insurance companies to secure fair settlements for clients.
- Advocate for policyholders' rights to ensure they receive the benefits they are entitled to.
- Manage claim-related documentation and maintain accurate claim file notes.
- Collaborate with internal and external stakeholders to ensure smooth claim processes.
- Participate in projects to improve efficiency and reduce operational risk.

We're ideally seeking someone with:

End-to-end claims management experience

Preferably a background inmotorinsurance

Comfortable handling a portfolio of approx.250 claims

Broker-facing experience is a bonus

Open to strong candidates from other lines of insurance

Excellent communication and empathy – you're a people person

#J-18808-Ljbffr

📌 Motor Claims Consultant (Queensland)
🏢 Mayday Recruitment Group
📍 Queensland