Job Description

We are looking for a special kind of person - a St Vincent's kind of person. Someone who puts compassion, connection and caring for other people at the heart of everything they do. As a Care Partner, you will play a pivotal role in ensuring a high standard of care is maintained at all times within the Aged Care/Home Care space.

Duties

- Coordinating all aspects of Support at Home Packages and private clients within the Melbourne location
- Optimising care within clients identified care needs (liaising with Clinical and Allied Health and key stakeholders)
- Responsible for ongoing care planning, assessment and reviews
- Involvement in recruitment process for staffing requirements
- Manage a team of Support Care Workers
- Assist scheduling based on service needs
- Answer new potential client enquiries regarding available service provision and pricing

Things that work for us

- Desirable Cert III in Individual Support/Aged care (minimum) or Cert IV in Aged Care, RN, higher or similar
- Minimum of 2 years' experience in Home Care case management (essential)
- Work collaboratively with the Operations Manager for the effective management of the programs
- Have shared responsibility to achieve and maintain quality improvement activities, including the community service quality reporting
- Provide advanced level of case management and coordination of service provision to clients
- Prepare and Monitor client budget utilisation identifying underspends/overspends
- Escalate and work with the Operations Manager to manage Serious Incident Response Scheme Reporting (SIRS) reportable to the Commission.
- An ability to support the well‑being of the client through the skilled, caring and efficient execution of required duties




- An ability to observe and report changes in the client's status
- An understanding of Aged Care Standards and consumer rights and responsibilities
- An understanding of the new Aged Care Reforms
- Great time management, bedside and communication skills
- Strong English written and verbal communication skills
- Successful completion and maintenance of Key Personnel Checks.

Things that work for you

- Access to salary packaging of up to $15,990 to increase your take home pay + access to Meals and Entertainment card up to $2,650 per annum, novated leasing.
- Access to Fitness Passport (discounted gym and leisure memberships)
- Free annual flu vaccination
- Friendly team environment with a great community care spirit
- Ability to visibly see your impact on the business and its service

Key Personnel role

"This position is considered a Key Personnel role, being responsible for day-to-day operations, and having authority, decision-making, influence & responsibility for planning and directing activities within our organisation."

Why become part of the St Vincent's Care family?

Because you're like us, you believe that every act of kindness makes the world a better place. Better for everyone who lives in the 20+ facilities and locations we operate in Queensland, New South Wales and Victoria.



Better for all our staff and employees, who work tirelessly to provide the highest levels of care and quality of life for our clients. And better support for the local communities we play an important role in and continue to support.

Reconciliation Action Plan

As part of our Commitment to Reconciliation and Closing the Gap in employment related outcomes, we encourage applications from Aboriginal and Torres Strait Islander Peoples. For further information, visit http://www.svha.org.au/about-us/reconciliation or get in contact at [email protected]

Closing Date

Closing Date: 24 September 2026 11:59pm

About St Vincent's Health Australia

St Vincent's Health Australia has been serving Australians with compassionate health and aged care since our first hospital was established in Sydney in 1857. Founded by the Sisters of Charity more than 180 years ago, St Vincent's Health Australia is a clinical, research and education leader delivering private hospital, public hospital and aged care services across NSW, VIC and QLD.

Our founder, Mary Aikenhead's vision, commitment and inspiration lives on in us and the work we do. From modest beginnings, St Vincent's Health Australia is today the nation’s largest not‑for‑profit health and aged care provider, offering services in Queensland, New South Wales and Victoria, including public and private hospitals and aged care facilities. The St Vincent's family comprises 22,000 outstanding nurses, researchers, cooks, doctors, executives, administrators, cleaners, volunteers and more.

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📌 SAH - Care Partner (Melbourne)
🏢 St Vincent's Health Australia
📍 Melbourne