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Job no: 540962
Work type: Full time
Location: Sydney
Categories: Facility Management/Engineering, Workplace Experience

About the Role

As the Senior Workplace Facilities Assistant, you will deliver a blend of reception, workplace coordination, event support, meeting room management and general facilities assistance. You will work closely with the Workplace/Facilities Coordinator, Key Account Manager and broader ISS team to ensure the Sydney office operates smoothly and presents at its best every day.

This role requires someone who is organised, proactive, tech‑savvy and confident managing multiple priorities at once—often across several floors.

Key Responsibilities

Reception & Customer Service Provide a welcoming front‑of‑house experience, greet employees and visitors, manage incoming calls and respond to workplace enquiries.

Workplace Experience & Presentation Conduct regular checks of meeting rooms, kitchens and common areas to ensure they are clean, tidy, functional and well presented. Encourage staff engagement in workplace activities.

Office Operations Support daily workplace operations, resolve issues and resolve where required.

Meeting & Event Support Assist with room setup, furniture configuration, basic technology, visitor requirements and coordination of training sessions, town halls and client events.

Team Support Work collaboratively with the Workplace/Facilities Coordinator and Manager, taking ownership of assigned tasks and helping prioritise daily activities.

Communication & Stakeholder Management Maintain skilled communication with employees, clients,



contractors and internal teams.

Safety & Compliance Follow workplace safety and security procedures, reporting hazards and incidents promptly.

General Facilities Support Assist with additional workplace duties as directed by the manager.

About You

You will thrive in this role if you are:

Experienced in a professional environment (2–3 years minimum).

Organised, methodical and able to manage competing priorities.

Professionally presented with excellent communication skills.

Customer‑focused and confident interacting with clients and staff.

Skilled in Microsoft Office and comfortable with general IT systems.

Experienced in event coordination or workplace support.

Able to think on your feet and maintain calm in a fast‑paced environment.

Someone who enjoys being part of workplace culture and encouraging engagement.

Why Join ISS?

Newly refurbished, modern and calm workplace environment.

High‑profile front‑of‑house role with strong visibility.

Supportive team culture and opportunities to grow your facilities career.

Convenient CBD location with excellent public transport access.

Our Commitment: ISS fosters a culture of inclusion and diversity, welcoming applications from Aboriginal and Torres Strait Islander peoples, veterans, people with disabilities, individuals from diverse cultural backgrounds, and LGBTIQA+ communities. We are committed to fair pay and a safe working environment.

Learn more about ISS in Australia and New Zealand on our website.

Please note: No agency applications are accepted

Advertised: 27 Aug 2026 AUS Eastern Standard Time
Applications close:

#J-18808-Ljbffr

📌 Facilities Assistant (New South Wales)
🏢 Iss Facility Services Australia
📍 New South Wales