Director of Customer Experience - SaaS Transformation Leader (Melbourne)

Director of Customer Experience - SaaS Transformation Leader (Melbourne)

30 Aug
|
Alayacare
|
Melbourne

30 Aug

Alayacare

Melbourne

AlayaCare is seeking a Director of Customer Experience to lead our ANZ Support function in a fast-growing SaaS workplace. This role will shape the future of support, balancing strategic initiatives with hands-on leadership to deliver exceptional customer outcomes.

You will drive the transformation roadmap, leverage AI and automation, and partner with product, engineering, and global stakeholders to elevate the customer and employee experience across regions.

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📌 Director of Customer Experience - SaaS Transformation Leader (Melbourne)
🏢 Alayacare
📍 Melbourne

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