Please note that rosters are predetermined. Beforeapplyingplease ensure you are available to cover the following roster
Permanent part time chance - 25 hours per week
10.00am - 3.00pm Monday - Friday
Relief role
this role will be based in the Kawana Branch and support branches from Noosa to Caloundra - reasonable travel required
Do work that matters
As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers.We have been serving our local communities for over 100 years with market leading products, services & technology.
What we do has a real impact at all stages of people’s lives – whetherit’sopening your first account, saving for a wedding, buying your first home, or planning for your retirement.Working with us in RBS meansyou’llpositivelyimpactour customers’ lives and ensure that when they need us,we’rethere for them.
See yourself in our team
As the Customer Banking Specialist Relief in ourKawana Branch,you’llbe theface of Commbank & thefirst personcustomersspeak with, you will:
Greet each customer & clearly understand theirenquiry, guiding the customer to theappropriate channel
Build personal connection with customers through meaningful conversations to enhance theirexperience
Provide options for the customer through education & demonstration of our in-branch technology and digital banking options
Be aware of movements within the branch,
ensuringit’srunning effectively & efficientlyandthatcustomers are satisfied with their experience
We’re interested in people who have:
A proventrack recordof delivering exceptional Customer Service ideally in Financial Services, Retail or Hospitality
Excellentcommunication skills & display all the right behaviours tomaintainan approachable & professional demeanour
Theability to manage customer expectationswith a professional presence
A genuine interest in building a career with CommBank and improving the financial wellbeing and lives of our customers
With us, you’ll help customers make informed financial decisions to achieve their goals.
‘Aboriginal &/or Torres Strait Islander people encouraged to apply'
PLEASE NOTE:
Following submission of your application, you may be invited to complete an online assessment and digital interview. If you receive an invitation, we recommend completing it within 24 hours, although links will remain active 48 hours. Completion of these assessments supports us in progressing your application through the recruitment process. Once expired, testing links can not be reset.
If you're already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you'll need to apply through Sidekick to submit a valid application. We’re keen to support you with the next step in your career.
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