Job Description - Observability Specialist (0000BDCU)

Observability Specialist - 0000BDCU

- Computer Systems Officer 4
- Temporary Full time up to 12 months

About us

The NSW Police Force (NSWPF) is one of the largest police forces in the western world, with more than 20,000 employees, including more than 4,000 administrative employees who support the sworn officers that provide a range of law and order services 24 hours a day, seven days a week to the socially, geographically and culturally diverse community of NSW.

About the role

We have an opportunity for an Observability Specialistto be part of our Technology Operations Centre, Technology and Communication Services Command. TheObservability Specialist leads the delivery of enterprise-wide observability services and is responsible for designing and implementing observability solutions that provide actionable insights into system health, performance and user experience.

This is an exciting opportunity to help shape the future of observability and event management within a large and complex enterprise environment.

Working across a diverse technology landscape, you will play a key role in improving how technology services are monitored, measured and managed, helping to reduce operational risk, improve service reliability and enhance the user experience. You will work closely with infrastructure, application, cloud, cyber security and operational teams to drive modern monitoring practices, meaningful insights and proactive service management.

The role offers exposure to a broad range of technologies, operational challenges and stakeholders, providing the opportunity to influence enterprise standards, operational processes and the adoption of data-driven decision making. You will be instrumental in transforming telemetry, events and operational data into actionable insights that improve service outcomes and support continual improvement.

If you enjoy solving complex technical challenges,



identifying trends before they become incidents, and driving improvements that have a measurable impact on service performance and operational resilience, this role offers a unique opportunity to make a meaningful contribution at enterprise scale.

View the relevant role description for more information on this role (e.g. essential requirements, key accountabilities, key challenges and capabilities required for the role)

What we can offer you

At NSWPF our people have access to a range of benefits that help balance life at work and at home. Some of the benefits available when you join the NSWPF include:

- flexible work options;
- opportunity to purchase leave;
- annual leave loading;
- corporate wellbeing programs including seminars and the Fitness Passport;
- salary packaging options via superannuation contributions or a novated vehicle lease;
- convenient location for public transport and to shops etc; and
- in-house gym facilities.

To be eligible to apply for this role

To be eligible to apply for this role, you must meet one of the following statuses:

- a permanent resident of Australia; or
- a New Zealand citizen.

Prior to commencement, the successful candidate will be required to undergo a rigorous National Police (criminal history) Check and obtain and maintain a Security Clearance as determined by the NSW Police Force.

Our commitment to Diversity

At the NSW Police Force, we are proud to be an employer of a diverse range of people.



We are committed to reflecting the diverse community we serve and creating an inclusive and respectful workplace for all employees where differences are embraced, contributions are valued, and everyone has a sense of connection and belonging.

We welcome applications from individuals with diverse skills, experiences, and backgrounds including Aboriginal and Torres Strait Islander peoples, LGBTQIA+ individuals, people with disability, neurodiverse individuals, those from culturally and linguistically diverse communities, and people of all ages.

Support contacts for diversity groups

- Identify as Aboriginal or Torres Strait Islander and would like support with your application, please contact the NSWPF Aboriginal Employment & Engagement team at [email protected]
- Identify as a person with disability and require further information on the role or adjustments to participate in the recruitment process, please contact the Inclusion & Diversity team at [email protected]

Are transgender or gender diverse and want to learn more about our support options, please contact the Inclusion & Diversity team at [email protected]

This recruitment may be used to create a Talent Pool for similar future roles (ongoing or temporary) that may arise over the next 18 months.

For more information on applying for roles with the NSW Police Force click here

Thank you for your interest in this role. We look forward to receiving your application.

Location

Sydney Region-Sydney - Greater West

Work Type

Full-time

Number of Positions

1

Total Remuneration Package: $166,547 pa. Package includes salary from $133,348 to $146,945, plus employer's contribution to superannuation of 12% and annual leave loading.

Contact

Matthew Tracey - 0417 191 666

Closing Date

13-Sep-2026, 1:59:00 PM

Job Category

Information and communications technology

We pay respect to the Traditional Custodians and First Peoples of NSW, and acknowledge theircontinued connection to their country and culture.

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📌 Observability Specialist (New South Wales)
🏢 Nsw Government
📍 New South Wales