Job Category: Administration, Customer Service, Office Support,Adoptions, Kennels, and Volunteers

Greyhound Racing Victoria (GRV) is the statutory authority responsible for regulating, conducting, and promoting the sport of greyhound racing and greyhound welfare in our state.

The sport generates $643 million in economic activity, returns over $75 million in prize money, rehomes more than 2,600 greyhounds, and directly involves over 17,000 people.

Our vision is “Victorian greyhound racing is a vibrant, entertaining and thriving sport with animal welfare at its heart”. The integrity of the sport and the welfare of greyhounds are both significant components of the strategic objectives of GRV.

Job Description

About the Role
As part of GRV’s Greyhound Adoption Program (GAP), you’ll play an important role in connecting retired greyhounds with suitable adoptive homes. You’ll coordinate adoption enquiries and applications, support the matching and adoption process, maintain accurate records and online information, and provide follow-up support to adopters. You’ll also contribute to GAP promotions and work closely with internal teams, volunteers and the broader community to help deliver positive adoption outcomes.

What You’ll Do

- Coordinate the adoption journey – manage enquiries and applications, match greyhounds with prospective adopters, prepare adoption packs and complete the required adoption documentation.
- Deliver an excellent adopter experience – provide timely, professional advice and support to prospective and existing adopters,



including post-adoption follow-up.
- Maintain accurate adoption information – keep records, tracking systems and online greyhound information accurate and up to date to support effective adoption outcomes.
- Promote GAP and greyhound adoption – contribute to adoption campaigns, events and promotional activities, working with the Marketing team to support digital and social media content.

Desired Skills and Experience

You’ll bring:

- Robust customer service and communication skills, with the confidence to manage enquiries and resolve issues professionally across phone, email and face-to-face interactions.
- Demonstrated administration and organisational capability, with strong attention to detail, prioritisation, data entry and records management skills.
- A proactive and adaptable approach, with the ability to take initiative, remain professional under pressure and work effectively both independently and within a small team.
- Confidence working with larger breed dogs, with a genuine interest in animal welfare; experience within an animal shelter or similar environment will be highly regarded.

Let's talk benefits!

When you join our team,



you become part of something bigger as we're all here to make a positive difference. You’ll do meaningful work that helps retired greyhounds find loving homes while being supported by a passionate and welcoming team.

We'll provide you with interesting and rewarding work, alongside ongoing professional development and work-life balance.
We support our people with access to free and confidential counselling, our in-house wellbeing program to help you THRIVE, dress for your day, and dog-friendly workplaces.

We offer:

- A 6-month fixed-term role, part-time (3 days per week: Monday, Wednesday and Saturdays)
- This position is classified as grade 3 under the GRV Employee Enterprise Agreement 2023-2024, which attracts a base salary of $72,189 (pro-rata) plus superannuation.

Applications close 10 September 2026 at 11.45 pm.

GRV is committed to building a workplace that not only respects but embraces difference and sees diversity as an essential part of our success.

GRV is driven by our values and strives for a culture of inclusion where all people feel respected, valued, listened to, inspired and that they belong.

All offers of employment will be subject to a satisfactory police check, and all employees must reside in Australia and have the right to work in Australia.

While we appreciate the great work undertaken by our recruitment agency partners, we’re managing this chance directly.

Greyhound Racing Victoria |ABN 76 642 748 029 | 46-50 Chetwynd Street,West Melbourne VIC 3003

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📌 GAP Adoption Coordinator (Melbourne)
🏢 Greyhound Racing Victoria
📍 Melbourne