Suncorp is seeking an experienced External Dispute Resolution Specialist with solid general insurance knowledge to manage complex complaints and advocate for fair outcomes. You will balance technical precision with customer understanding in a hybrid, Australia-wide role.
You will work with customers, their legal representatives and AFCA case workers, interpret cover and liability issues, and contribute to improvements across processes and policies while representing the company at external
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📌 Senior Insurance Dispute Resolution Specialist (New South Wales)
🏢 Suncorp
📍 New South Wales
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