Auto & General is seeking a Partner Operations Improvement Manager to act as the operational translator between our White Label Partners and the A&G; ecosystem. You will lead partner-driven changes in the contact centres and optimise processes for efficiency and CX excellence.
This 18-month secondment role requires you to drive change across the A&G; contact centre and Qantas Sales Centre, aligning stakeholders and embedding changes with frontline staff training and engagement.
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📌 Hybrid Partner Operations Improvement Lead (Sunshine Coast Regional)
🏢 Auto & General
📍 Sunshine Coast Regional
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