Talent International is currently recruiting Senior Welfare Officer / Senior Guardian to work for the NSW Government, based in Wollongong. This is a contract till Dec, with the possibility of extension, paying $68.64 per hour + Super.
Start Date: ASAP
About the role
This role delivers high-quality guardianship services to support people with reduced decision-making capacity. You will advocate for customers’ rights, choices and wellbeing, ensuring decisions are made in their best interests and in line with relevant legislation and standards.
Key responsibilities
- Develop and implement decision‑making plans and maintain accurate customer records.
- Advocate for customers to achieve positive individual and systemic outcomes.
- Prepare high‑quality reports, submissions and recommendations for senior officers and relevant decision‑making bodies.
- Prepare reports for the Guardianship Division of NCAT and attend hearings where required.
- Make decisions within delegated authority, policies and relevant guardianship legislation.
- Provide guidance and support to Guardians and support staff on complex customer matters.
- Work collaboratively with families, carers, health professionals and other stakeholders.
- Conduct customer visits in line with guardianship standards.
- Build knowledge of local support services and community infrastructure.
About you
To be successful, you will have solid experience working with vulnerable people, managing complex cases and advocating for positive customer outcomes. You will be confident preparing reports, working with a range of stakeholders and making sound decisions in sensitive situations.