Global Service Desk Lead – AI-Driven ITSM & Automation (New South Wales)

Global Service Desk Lead – AI-Driven ITSM & Automation (New South Wales)

30 Aug
|
Credit Corp Group
|
New South Wales

30 Aug

Credit Corp Group

New South Wales

Credit Corp Group is seeking a Service Desk Manager to lead its global IT Service Desk during a major AI-enabled ITSM transformation. You will drive automation, self-service capabilities and enhanced employee experiences across Australia, the United States and the Philippines, reporting to the Head of Infrastructure.

You will shape governance, uplift service maturity, mentor a high-performing team and partner with vendors to improve performance while delivering measurable efficiency and customer

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📌 Global Service Desk Lead – AI-Driven ITSM & Automation (New South Wales)
🏢 Credit Corp Group
📍 New South Wales

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