Service Manager - Before and After School Care

At TASK, it's all about the kids- and the team that supports them!

THE AFTER SCHOOL KLUB is a leading provider of quality before and after school care services. We are committed to creating safe, nurturing and engaging environments where children can learn, develop and thrive outside of school hours. Our mission is to support families by providing reliable, professional childcare services that complement their children's educational journey. We pride ourselves on our passionate team, innovative programming and dedication to child wellbeing and development.

Job description

We are seeking a Service Manager to join THE AFTER SCHOOL KLUB at Ngarala Public School NSW. This is a full-time position offering 3 split shifts in the morning and afternoons and 2 block shifts 10-6pm or 8-4pm. As Service Manager, you will be responsible for the overall management and quality assurance of our service, ensuring we maintain the highest standards of care whilst meeting regulatory requirements. This role is pivotal to our success and will have a direct impact on the experiences of the children and of the families who trust us with their care.

Key responsibilities

- Oversee the daily operations of the before and after school care service, ensuring a safe, welcoming and inclusive environment for all children.
- Ensure compliance with all relevant legislation, regulations and standards, including the National Quality Standard (NQS) and duty of care requirements
- Maintain accurate records, documentation and reporting systems to meet regulatory and operational requirements




- Ensure policies and procedures that promote child safety, wellbeing and development are followed.
- Build and maintain strong relationships with families, schools, community partners and stakeholders
- Manage staff rostering and programming.
- Respond to parent enquiries and resolve concerns in a timely and professional manner

What we're looking for

- A formal qualification in Early Childhood Education and Care or a related field, or equivalent relevant experience in childcare management.
- Current certification in First Aid and CPR, with a commitment to maintaining these qualifications
- Proven experience managing before and after school care services, with demonstrated knowledge of the National Quality Standard
- Strong leadership and people management skills, with the ability to motivate and develop team members
- Sound understanding of child safety, protection and wellbeing frameworks, including mandatory reporting obligations
- Working With Children Check (WWCC) clearance or willingness to obtain one
- Experience with quality improvement frameworks and regulatory compliance is highly desirable

What we offer

- Market-competitive salary and remuneration package commensurate with experience and qualifications
- Opportunities for professional development, training and career progression within the childcare sector
- A supportive and collaborative workplace culture that values innovation, teamwork and continuous learning
- Access to employee assistant program.
- Exposure to best practice childcare management and the chance to lead a quality service.

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📌 Service Manager - Before and After School Care (New South Wales)
🏢 The After School Klub
📍 New South Wales