The GELITA Group is one of the world’s leading manufacturers of gelatine and collagen peptides and has more than 2,800 employees and 22 sites across six continents, including our head office based in Germany. Through our global presence, we foster unparalleled, systemic coverage of sectors aligned with our mission to improve quality of life from health and nutritional supplements markets to pharmaceutical and medical industries. In addition, our products offer a wide range of extremely exciting technical applications. We consciously focus on scientific research and developing natural solutions to complex problems. We live innovation and consistently follow our guiding principles of excellence, experience, and customer orientation.

The full-time position of IT Administrator is based at our manufacturing facility situated at Josephville, located approximately 90 km south of Brisbane. As this role is pivotal in the support of our manufacturing plant, the successful applicant will be required to attend the workplace at Josephville to provide this support.

About the Role

- Administration, configuration, and management of the IT environment and regional infrastructure.
- Identification of network capacity needs and management of network resources to ensure the provision of agreed customer support.
- Conducting network troubleshooting to segregate and identify general network problems.
- Selection, acquisition, installation, and maintenance of IT hardware and software.
- Administration of Microsoft Active Directory, virtual workplace(s), and communication systems (email, hardware as well as data connectivity)
- Network / Intrusion / Data Security Administration and associated monitoring.
- Direct as well as remote support of users including hardware / software, operating systems, and applications.
- Support implementation / planning of upgrades, deletions, additions, and changes to support infrastructure.




- Maintain and update documentation of procedures and configurations.
- Coordinate, control, and monitor operations, implementations, and/or services of 3rd party suppliers.
- Manage and support service desk related projects and incoming support requests.
- Support of group security strategies
- Keep current with technical developments, platforms, tools, technologies and issues to remain competitive
- Planning and implementation of software and hardware as well as upgrades
- Conduct user queries and surveys to support continuous improvement within the regional IT and IT processes.
- Responsible for monitoring and managing data backups, security and tape rotation

About You

The successful applicant will be able to cope with a varied workload, be a good team player with a proactive attitude, be responsible and reliable, and be able to prioritise and take ownership of all tasks given. The candidate must be professional and courteous as well as adopt a flexible approach to their work.

Minimum 5 years of previous work experience in IT administration, IT operations and support, network and technical services, and/or software application development would be desirable. Formal qualifications in Information technology, computer science, or another cognate discipline would also be advantageous.

Capabilities

- Proficient English communication skills to enable effective interaction as part of an international team.
- Ability to negotiate with users under pressure while delivering professional services in a timely manner.
- Ability to travel domestically and internationally where required.
- Knowledge / experience in the use of VMWare, SCCM, and/or Veeam, Network Switches

Equal Opportunity Employer

GELITA is proudly an equal opportunity employer. The GELITA management principles are based on common values. Communication and trust are the pillars on which our teams act. This philosophy enables us to engage and retain the very best employees.

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📌 IT Administrator - Scenic Rim (Beaudesert)
🏢 Gelita Australia
📍 Beaudesert