Hybrid IT Service Desk Lead | Drive Excellence & Growth (Melbourne)

Hybrid IT Service Desk Lead | Drive Excellence & Growth (Melbourne)

30 Aug
|
Methodist Medical Group
|
Melbourne

30 Aug

Methodist Medical Group

Melbourne

MedHealth in Australia is seeking a Service Desk Team Lead to guide our IT Service Desk, drive service excellence, and coach a high-performing team across the organisation. You will oversee daily operations, manage incidents and requests within SLA targets, and deliver training while continuously improving processes and documentation in our ITSM setting.

This hands-on leadership role requires strong communication, problem-solving, and a passion for developing people in a dynamic, high-growth

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📌 Hybrid IT Service Desk Lead | Drive Excellence & Growth (Melbourne)
🏢 Methodist Medical Group
📍 Melbourne

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