The University of Sydney is seeking a Change and Adoption Manager to lead a centralised complaints management transformation. You will deliver change management, stakeholder engagement, organisational readiness and training to ensure successful adoption of a recent complaints platform and operating model.
Reporting to the Senior Manager, Complaints, you will collaborate with ICT teams, implementation partners and complaint handling units to build capability, support staff and drive adoption
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📌 Transformation Change & Adoption Lead (New South Wales)
🏢 The University of Sydney
📍 New South Wales
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