Customer Service Officer (Banking) Charlestown, NSW

Customer Service Officer (Banking) Charlestown, NSW

Are you a customer service professional looking for a flexible, part-time opportunity and an exciting new career pathway in banking?

We’re seeking candidates from retail, hospitality and customer service backgrounds to join one of Australia’s largest banks in an exciting customer-facing chance.

This role will provide support across branches across Charlestown, Newcastle and Central Coast regions, so flexibility and willingness to travel between these locations will be important. It’s a fantastic opportunity to bring your existing people skills into banking, gain valuable industry experience and access ongoing development and long-term career pathways.

YOU | You’ll bring a genuine passion for helping people, a positive attitude and the confidence to engage with customers from all walks of life. Your ability to build rapport, communicate clearly and learn new systems will see you thrive in this varied and rewarding role.

THE ROLE | Working across a number of customer-focused retail banking environments, you’ll support customers with their everyday banking needs,



transactions and digital banking tools. You’ll join supportive teams with a strong focus on learning, professional development and delivering an exceptional customer experience.

THE CLIENT | Our client is one of Australia’s largest financial institutions, offering established support structures, ongoing development and excellent opportunities to build a long-term career in banking.

TR3 RECRUITMENT | We are an Australian-owned and operated recruitment firm specialising in tailored recruitment and consulting services. Our focus is on providing an exceptional experience for our candidates and clients while upholding our core principles of sustainability, mutuality and trust.

TR3 Recruitment is committed to fostering a culture that embraces and values diversity and inclusion. Applicants of all ages, people with disability, and Aboriginal and Torres Strait Islander peoples who meet the requirements of the position are strongly encouraged to apply. If you have any support or access requirements, we encourage you to let us know at the time of application.

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📌 Customer Service Officer (Banking) Charlestown, NSW (New South Wales)
🏢 TR3 Recruitment
📍 New South Wales