Dental Receptionist / Medical Receptionist

We have a rare opportunity for a Dental Receptionist tojoin our friendly team at Kalo Dental in the heart of St George, in Carlton.

Kalo Dental is a family-owned practice that provides a quality of dental care that brings positive change in how our patients view going to the dentist!

As a member of our reception team, you will play a vital role in ensuring our patients experience is exceptional, from the moment they first make contact with the practice or walk into our doors. Our reception team are renowned amongst the community for their warm, caring and empathetic nature.

The role will involve:

Greeting patients and visitors warmly, ensuring a welcoming environment and a excellent first impression

Answering phone calls and emails promptly and professionally

Scheduling appointments and managing the calendar efficiently

Collecting patient information and updating records accurately

Handling administrative tasks such as filing, emailing, and scanning documents

Handling payments, with consideration to private health insurance and Government vouchers

Coordinating with other staff members to ensure smooth operations

Resolving patient inquiries and concerns with empathy and professionalism

Maintaining cleanliness and organisation at the front desk area and staff common areas

Collaborating with the clinical team to optimise patient care and flow.

The successful applicant will need to be available on:

Mondays 8:45am – 4:15pm,

Saturdays 7:45am – 12:30pm

Why you’ll love working at Kalo Dental:We’re a small,



close-knit practice where every member of our team plays an important role in the experience we create.

A genuinely positive workplace: Our patients regularly comment on the warmth and happiness they feel when they walk into Kalo Dental. We’ve worked hard to create an workplace where both patients and staff feel welcomed, respected and cared for.

Above Award wages: We offer competitive remuneration above the relevant Award.

State-of-the-art practice: You’ll work in a modern practice with the latest dental technology and equipment.

A team that values each other: We’re collaborative, supportive and believe that the best patient care happens when the entire team works well together.

Our ideal candidate will:

Bring a warm, positive and solutions-focused attitude to work

Be naturally friendly, caring and empathetic with patients

Be reliable, punctual and professionally presented

Communicate respectfully and professionally with patients, colleagues and external providers

Be willing to learn and take feedback on board

Remain calm and professional in a busy environment

Enjoy working collaboratively as part of a close-knit team

Be organised, proactive and detail-oriented

Ideally have an understanding of the dental industry and a strong commitment to exceptional patient care

All levels of experience will be considered.

For us, finding theright personis just as important as finding the right experience. If you’re warm, capable, eager to learn and genuinely care about people, we’d love to hear from you.

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📌 Dental Receptionist / Medical Receptionist (New South Wales)
🏢 Kalo Dental
📍 New South Wales