- Academic Support Unit | UniSC Sunshine Coast, Sippy Downs
- Level 5, $82,843 - $93,358 p.a., plus up to 17% employer superannuation
- Full-time (36.25 hours per week), ongoing appointment

The Opportunity

At UniSC, we're committed to creating a better tomorrow through education, research and meaningful community impact. The Academic Support Unit plays a vital role in delivering exceptional teaching, research support and outstanding student experiences across all campuses. In this role, you will be instrumental in supporting practical learning by ensuring students and academics have access to the specialised equipment, resources and technical expertise they need to succeed. You will oversee the day-to-day operation of the Creative Industries dispensary while providing technical support across a diverse range of teaching activities.

This is a rewarding opportunity to combine technical expertise with exceptional customer service in a collaborative and innovative university environment. Working closely with academic and professional staff, you will help create safe, engaging and well-prepared learning spaces, maintain specialist equipment and resources, and contribute to the continuous improvement of technical support services. Your work will have a direct impact on the quality of the student learning experience, enabling the successful delivery of hands‑on teaching and helping shape the next generation of creative professionals.

You will

- Delivertechnical support for teaching and learningby preparing,facilitatingand maintaining high-quality practical learning experiences fortheEducationdisciplineand the operation of the Creative Industries dispensary;
- Ensure safe and effective operation of facilities, equipment, and resources through instruction, compliance with health and safety policies, risk and waste management, routine maintenance, and the implementation ofnew techniques and procedures; and
- Support workforce capability and collaborationby liaisingandassistingteam members, while fostering a positive, inclusive, and high-performing work environment.

About you

You are a practical, solutions-focused professional who enjoys supporting learning through well‑organised, hands‑on technical services. With experience in education, science, creative industries or a related field, you bring strong organisational skills, attention to detail and a collaborative approach to delivering high-quality support for students and staff. You are confident managing competing priorities, maintaining safe and effective learning environments, and working with diverse stakeholders to achieve positive outcomes.



With a commitment to service excellence and continuous improvement, you take pride in providing reliable technical support that enables successful teaching, learning and student experiences.

You will possess:

- Completion of a relevant degree withsubsequentrelevant experience and specialistexpertisein the management of technical compliance across multiple disciplines;
- Experience in the management and mentoring of a team of service delivery technical staff, including the ability toestablishpriorities, achieve cultural change and manage competing resources and deadlines;
- Experience in theoverseeingfacility compliance,including working independently, exercise sound judgement while contributing within a broaderteam;
- Well-developed organisational, time management and communication skills to deliver effective andtimelyclient service in a fast-changing academic environment;
- Proficient working knowledge of policies,guidelinesAustralian Standards, and legislation relevant to a wide range of technical environments including OH&S; requirements, local and federal permit requirements;
- Proficient level of diagnostic analysis of relevant technical systems and equipment, with the ability to apply structured problem solving and analytical skills to identify, assess, and resolve complex issues in line with compliance requirements;
- Strong commitment to client service and ability to embrace and foster a positive work environment within a dynamic organisation; and
- A current class ‘C’ Drivers Licence.

Don’t meet every requirement? At UniSC, we understand that your work and life experiences can be just as valuable. If you're excited about this role but your CV doesn't align perfectly with our position description, we encourage you to apply anyway. You may be just the right candidate for this or one of our many other opportunities.

UniSC is an equal opportunity employer, committed to diversity and inclusion. We encourage applications from all backgrounds, including those with disabilities, women in STEM, First Nations Peoples, and individuals of diverse cultures, genders, abilities, and experiences. We value achievement relative to opportunity and encourage your commentary on your achievements in this context.

Discover UniSC





We’re all about doing work that matters, connecting with excellent people, and being part of an incredible journey. While we’re not the largest university, we are one of the fastest growing in Australia, now with over 2,000 staff across five campuses in South East Queensland and an expanding presence in major capital cities, and we’re making a big impact every day through ground-breaking research, a strong commitment to sustainability, high-performance sport, and award-winning alumni.

We are committed to delivering high-quality research and teaching that address major global and regional challenges, with established and emerging strengths in sustainability, environmental systems, biodiversity, aquaculture, preventative health and regional resilience. Our research excellence is internationally recognised through strong performance in global benchmarking, including leading rankings in the 2025 Times Higher Education (THE) Impact Rankings for “Zero Hunger,” “Climate Action” and “Life on Land.” UniSC is also recognised for its teaching excellence, with a strong emphasis on student success, creative and engaging learning experiences, and strong graduate outcomes that equip learners to make meaningful contributions in their chosen fields. As the only university operating within three UNESCO Biosphere Reserves and a UNESCO World Heritage Site, UniSC is uniquely positioned to leverage its natural environment to advance impactful research, teaching and partnerships that support sustainable futures, with sustainability embedded across all aspects of our teaching, research and operations.

We foster a collaborative and supportive environment that encourages continuous professional development and provides the tools and resources to grow your career. We value the contributions of every team member and the role they play in our culture and success. We’re not afraid to do things differently, and we’re looking for people who share our values and want to be part of a team working together to make a meaningful difference to local and global challenges.

Our Culture & Benefits:

- Our collaborative, passionate and welcoming culture is what really sets us apart.
- Modern teaching & research facilities.
- Professional development and career pathway opportunities.
- We are a proud recipient of the prestigious Athena SWAN Bronze Award, granted as part of the Science in Australia Gender Equity (SAGE) initiative.
- Flexible work arrangements & generous leave options.
- Salary packing options + 17% Super.
- EAP, fitness passport & discounted private health.

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📌 Technician (Education and Creative Industries) - Internal Only (Sunshine)
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