Administration Officer (Grade 1), Surgical Specialist Clinics

Employment Type - Permanent Full Time

Hours per fortnight -80

Job Category -Administration - Customer Service

- Build your career with Victoria’s largest regional health service
- Join a supportive, high-performing team making a real community impact
- Permanent full-time role | 80 hours per fortnight | ADOs, 5 weeks leave & salarypackaging

About the role

Join our Surgical Specialist Clinics team as an Administration Officer and play an important role in ensuring patients receive a welcoming, productive and consumer-focused experience throughout their healthcare journey.

You will provide high-quality administrative and reception support across Surgical Specialist Clinics, managing patient bookings, referrals, appointments and enquiries while working closely with patients, carers, GPs, specialists and internal and external service providers. You’ll also support interpreter and telehealth bookings, maintain accurate patient information and contribute to the smooth day-to-day operation of the clinics.

This is a great opportunity for an organised and customer-focused administrator who enjoys working in a busy healthcare environment, building positive relationships and making a difference to the patient experience.

Key Responsibilities

- Deliver professional, consumer-focused reception, telephone and administrative support to patients, carers, GPs and staff
- Coordinate referrals, bookings, appointments, interpreter and telehealth services, ensuring accurate and timely patient information




- Maintain accurate records and data while working collaboratively with internal and external providers to support efficient clinic operations

What we’re looking for

- Demonstrated high-level communication, interpersonal and customer service skills when working with consumers, families and health professionals
- Strong computer literacy, confidence with health technologies and a willingness to learn new systems, with healthcare administration experience desirable
- Demonstrated teamwork, flexibility and a positive attitude, with the ability to manage varied clerical duties and work rostered shifts to meet service needs

Please note Barwon Health will only contact you via our official email and never use unconventional means, such as text messaging or other services.

- Excellent working conditions and a strong sense of job satisfaction
- A vibrant staff wellbeing program and access to our 24/7 Employee Assistance Program
- Attractive salary packaging benefits
- Living expenses capped at $9,010
- Meals and entertainment capped at $2,650

Barwon Health is an inclusive and welcoming employer, committed to reflecting the diverse communities we serve. We value and celebrate people of all genders, sexual orientations, cultural backgrounds, faiths, abilities, family structures, and identities, and encourage applications from Aboriginal and/or Torres Strait Islander peoples, people with disability, culturally and linguistically diverse communities, and members of the LGBTIQA+ community.

Working with Children Check (if applicable)

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📌 Administration Officer (Grade 1), Surgical Specialist Clinics (Geelong)
🏢 Colac Area Health
📍 Geelong