Pacific Security Group (PSG) is seeking an experienced Service Technician to join our Brisbane team on a permanent, part-time basis. This role is ideal for a technically capable qualified who can independently service electronic security systems, resolve minor faults, identify upgrade opportunities, and provide clear customer and service reporting.

Key responsibilities

Conduct annual services for alarms, CCTV, access control and intercom systems

Diagnose and repair minor issues identified during scheduled services

Communicate professionally with customers and provide accurate service reports

Use the SimPro online app to update reports and upload site photos

Think creatively when troubleshooting and recommend appropriate upgrade solutions

Scope potential upgrades accurately so the sales team can prepare quotes

Assist with scoping medium to larger jobs alongside a salesperson when required

Assist with any urgent installation works if required to assist the existing installation team

About you

Current Queensland Class 2 Installer License





White Card & Cablers License

Strong communication and reporting skills

Ability to work independently and manage scheduled service work professionally and to Australian Standards

Experience using online service or job-management applications, namely SimPro

EWP experience or certification (desirable)

Experience with a range of established and current electronic security platforms including Bosch 3000, 6000, 880, 440, 16+ and 64 systems; NX and Reliance; Paradox; DSC; SL150 and SL200; Ness; AJAX; Dahua; Hikvision AX Pro; Inception; Integriti; and Tecom alarm systems

Experience with Dahua, Uniview, Hikvision and NX Witness CCTV systems

Experience with Integriti, Inception, Bosch 6000, Dahua, Hikvision, Aiphone, HID and Rosslare access control and intercom systems

About us

Pacific Security Group (PSG) is a security systems company based in Brisbane.

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📌 Service Technician (Queensland)
🏢 PACIFIC SECURITY GROUP
📍 Queensland