30 Aug
|
Seniors First
|
New South Wales
30 Aug
Seniors First
New South Wales
Help older Australians unlock financial confidence in retirement.
At Seniors First, we specialise exclusively in reverse mortgages and later-life lending. Our mission is easy: help Australians aged 60+ access the equity in their homes safely, transparently, and with dignity — so they can live the retirement they deserve.
We’re growing and looking for an experienced mortgage broker who wants to step into a high-quality, purpose-driven role where every enquiry is meaningful and every client interaction makes a genuine difference.
All leads are supplied. No cold chasing. No transactional churn. Just quality conversations and expert advice.
Mortgage Broker – Reverse Mortgages
Seniors First | Australia
The Role
As a Senior Mortgage Broker at Seniors First, you’ll manage the end-to-end reverse mortgage journey, from first enquiry through to settlement and beyond.
- Responding to warm, inbound enquiries from pre-qualified reverse mortgage clients
- Booking and conducting loan interviews with borrowers (and their families)
- Preparing, submitting, and managing loan applications through to settlement
- Liaising closely with lenders, solicitors, and internal teams
- Providing clear, empathetic guidance to seniors navigating complex decisions
- Building and nurturing high-value referral relationships (financial advisers, accountants, aged-care professionals)
- Ensuring full compliance with NCCP, ASIC, lender, and internal compliance frameworks
- Maintaining accurate reporting and workflow documentationAchieving agreed KPIs while delivering exceptional client outcomes
- Providing post-settlement customer care, ensuring long-term client satisfaction
What We’re Looking For
This role is ideal for an experienced broker who wants to specialise, and focus on quality over volume.
Qualifications & Skills
- Certificate IV in Finance & Mortgage Broking (Diploma preferred)
- Strong sales capability, including objection handling and consultative conversations
- Excellent organisation and pipeline management skills
- Ability to work autonomously and manage your own performance
- High emotional intelligence and genuine empathy for Australians aged 60+
- Clear communication style — patient, respectful, and confident
- Full Australian work rights. Strong sense of ethics.
Experience
- Minimum 2–3 years’ experience as a mortgage broker
- Experience dealing with complex client scenarios is highly regarded
- Prior exposure to reverse mortgages or retirement lending is beneficial but not essential — full training provided
Why Join Seniors First?
- 100% inbound leads — no cold prospecting grind
- Clients who value advice, not rate-shopping
- A business that genuinely puts people before volume
- Supportive team culture with strong compliance and operational backing
- Opportunity to become a recognised expert in a fast-growing sector
- Work that is meaningful, stable, and financially rewarding
- Possible OTE $200k+
If you’re an experienced broker looking to apply your skills in a more human, impactful, and future-focused part of the industry, this is a rare opportunity. Feel proud of the work you do, everyday.
Application Deadline: 9 September 2026
Expected Start Date: ASAP
Learn more about who we are and how we help Australian seniors at https://seniorsfirst.com.au/
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📌 Reverse Mortgage Broker (New South Wales)
🏢 Seniors First
📍 New South Wales