Hyatt Regency Brisbane is seeking a personable and detail-oriented Guest Experience Executive to join our Front Office team. This role delivers exceptional service throughout the full guest journey, with a focus on VIP guests, World of Hyatt elite members and special occasions.
You’ll coordinate VIP arrivals, use Opera to maintain guest profiles, welcome guests, handle requests, and collaborate with Concierge, Front Office, Housekeeping and Engineering to create a seamless guest experience.