Senior Genesys Cloud CX Architect: Elevate Contact Centers (Canberra)

Senior Genesys Cloud CX Architect: Elevate Contact Centers (Canberra)

30 Aug
|
Unisys
|
Canberra

30 Aug

Unisys

Canberra

Unisys in Canberra is seeking a Genesys Cloud CX Architect to support mission-critical contact centre environments for government departments. You will provide Level 2/3 support across Genesys Cloud CX, telephony, IVR and call flows, integrations, and operations, ensuring reliable, high-performing services through proactive governance and continuous improvement.

The role involves monitoring platform health, performing root cause analyses, designing IVR/call flows with Architect, and coordinating

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📌 Senior Genesys Cloud CX Architect: Elevate Contact Centers (Canberra)
🏢 Unisys
📍 Canberra

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