Peoplecare is seeking a Customer Service Team Leader for the Overseas Visitors Health Cover call centre in a hybrid Australia-wide setting. You will lead and coach a team to deliver exceptional member experiences, using data to drive performance and continuous improvement.
You’ll build solid partnerships across the business and model a customer-centric approach. Ideal candidates bring proven team leadership across remote/hybrid environments, coaching expertise, and a passion for delivering
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📌 Customer Service Team Leader — Lead, Coach & Impact (Wollongong)
🏢 Peoplecare
📍 Wollongong
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