PetSure is seeking a Dispute Resolution Specialist to own customer complaints and disputes from receipt to resolution. You will investigate issues across multiple channels, assess information from stakeholders and deliver fair, defensible outcomes.
This role requires robust analytical, investigative and written-communication skills, with a focus on supporting vulnerable customers and balancing regulatory obligations.
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📌 Dispute Resolution Specialist: Complex Customer Advocacy (New South Wales)
🏢 PetSure
📍 New South Wales
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