Fortiro is a growing fintech delivering AI-driven enterprise SaaS for financial crime detection and automation. As Senior Customer Success Manager, you will own strategic customer relationships, drive value and growth, and lead best-practice standards across the CS team.
You will manage large, multi-stakeholder accounts, advocate customer success metrics, and collaborate with Sales, Product and Engineering to renew, upsell and improve outcomes.
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📌 Senior Enterprise Customer Success Manager - Fintech SaaS (City of Sydney)
🏢 Fortiro
📍 City of Sydney
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