Sydney Pet Dentistry is a leading veterinary dental practice dedicated to providing exceptional oral health care for pets. We are committed to delivering high-quality dental treatments in a welcoming, professional environment. Our team is passionate about animal welfare and takes pride in offering comprehensive dental services to pet owners across Sydney. We foster a supportive workplace culture where every team member plays a vital role in our success.

About the role

We are seeking a friendly and organised Receptionist to join our team at Sydney Pet Dentistry in Artarmon, NSW. This is a full-time position that serves as the first point of contact for our clients and their beloved pets. As Receptionist, you will be instrumental in creating a positive experience for all visitors and managing the smooth operation of our front desk. You will be the welcoming face of our practice, combining administrative expertise with genuine care for animal welfare to support our team and enhance client satisfaction.

Key responsibilities

- Greeting clients and their pets warmly upon arrival and managing the reception area in a professional and hygienic manner
- Scheduling and confirming appointments for dental procedures using practice management software
- Answering telephone enquiries and providing information about our services, pricing and availability
- Processing payments and managing invoicing using appropriate financial systems
- Maintaining accurate client and patient records, ensuring confidentiality and compliance with relevant regulations
- Coordinating with veterinary staff to ensure smooth patient flow throughout the day
- Restocking reception supplies and maintaining a clean and organised front desk environment




- Handling client enquiries and concerns with empathy and professionalism
- Assisting with administrative tasks such as filing, data entry and documentation
- Supporting the practice with general office duties as required

What we’re looking for

- Proven reception or customer service experience in a veterinary practice, medical clinic or similar fast-paced professional setting
- Excellent communication skills with the ability to interact professionally and compassionately with clients, colleagues and animals
- Strong organisational abilities and attention to detail, particularly in managing multiple tasks and appointment schedules
- Proficiency with computer systems and practice management software, or willingness to quickly learn new systems
- A genuine passion for animal welfare and comfort with handling pets in a calm, caring manner
- Reliable, punctual and committed to maintaining professional standards in all interactions
- Ability to work collaboratively as part of a small, dedicated team
- Telephone etiquette and problem‑solving skills to manage client enquiries effectively
- Previous experience in a veterinary dental practice would be advantageous but not essential

What we offer

At Sydney Pet Dentistry, we value our team and offer a supportive work environment where your contributions are recognised and appreciated. We provide opportunities for professional development and the chance to work in a rewarding role that directly impacts animal health and client satisfaction. We foster a collaborative culture with a focus on work-life balance and employee wellbeing. You will be part of a passionate team dedicated to delivering exceptional care to pets and their owners. We are committed to creating an inclusive workplace and welcome applications from all candidates.

#J-18808-Ljbffr

📌 Receptionist (New South Wales)
🏢 Sydney Pet Dentistry
📍 New South Wales