We’re not looking for a compliance-only approach. We need someone who can help us build a genuine safety culture.

Chillin Air Conditioning & Electrical is looking for a practical, personable and experienced Work Health and Safety Lead to help shape the next stage of our work health and safety (WHS) journey.

This is an opportunity to take ownership of a growing WHS function within an established Queensland business and work closely with our field teams, branch leaders and management team to continue strengthening our systems, capability and safety culture.

We are not looking for someone who believes the best WHS outcomes come from rules alone.

We are looking for someone who can listen, build relationships, understand how work is genuinely performed and turn WHS requirements into practical solutions that people can understand and apply.

You'll need the judgement to recognise when something requires immediate attention, while also understanding that sustainable improvement is often achieved through education, consultation, prioritisation and bringing people along with you.

If you believe the best safety cultures are built collaboratively, we'd really like to meet you.

About Chillin

Chillin Air Conditioning & Electrical has been operating for more than three decades and has grown to a team of over 100 people across multiple Queensland locations.

We specialise in residential new-build air conditioning and electrical installations and work with many of Queensland's leading builders.

We are a fast-moving, practical and people-focused business. Our team includes electricians, air conditioning technicians, apprentices, trade assistants, warehouse staff, administration teams and leaders with a wide range of personalities and experience.

At Chillin, we value teamwork, ownership, accountability, respect, integrity, practical problem-solving and continuous improvement.

As our business continues to grow, we are investing further in our WHS systems and capability to ensure our approach to safety continues to develop alongside our operations.

About the Role

As our Work Health and Safety Lead, you will take ownership of coordinating and continuously improving Chillin's WHS function.

You will work closely with our field teams, branch leaders and management team to develop and maintain WHS systems and processes that are compliant, practical and effective in a real-world construction environment.

Some days you'll be developing or reviewing WHS documentation, coordinating training, analysing trends or working through an incident.

Other days you'll be on site talking with our crews, conducting inspections, understanding how work is performed and helping develop practical ways to manage risk.

You'll also work with a diverse leadership team, which means the ability to communicate, influence and navigate different perspectives will be just as important as your technical WHS knowledge.

We want someone who can provide sound advice and clear direction when required, while maintaining positive working relationships and helping build genuine ownership of safety across the business.

What You’ll Be Responsible For

WHS Systems and Continuous Improvement

Develop,



maintain and continuously improve Chillin's WHS management system, policies, procedures, safe work method statements (SWMS), registers and supporting documentation.

- Translate WHS legislation and regulatory requirements into practical processes that support Chillin's operations.

- Identify opportunities to strengthen WHS systems and work collaboratively with relevant stakeholders to implement sustainable improvements.

Field Safety and Assurance

- Regularly visit Chillin branches and residential construction sites to undertake inspections, audits and WHS assurance activities.

- Work alongside field teams and leaders to identify hazards, assess risks and support the implementation of practical controls.

- Monitor and follow up on identified WHS actions to support timely and appropriate resolution.

Incidents, Injuries and Improvement

- Coordinate incident, injury and near-miss reporting, investigation and follow-up.

- Identify contributing factors, trends and opportunities to prevent recurrence.

- Support injured team members through workplace communication and return-to-work arrangements, working alongside our Finance team who manage workers' compensation claims.

Training, Competencies and Onboarding

- Coordinate WHS onboarding and induction requirements for team members and relevant subcontractors.

- Monitor licences, competencies and mandatory training and coordinate renewals and refresher training such as CPR and LVR.

- Identify broader WHS learning and awareness opportunities across the business.

WHS Documentation and Stakeholder Requirements

- Maintain accurate and current WHS documentation and records.

- Coordinate WHS information requested by builders and clients, including SWMS, licences, competencies and supporting documentation.

- Ensure relevant WHS information is accessible and appropriately maintained across the business.

Safety Culture and Engagement

- Build strong working relationships with field teams, leaders and office staff.

- Provide practical WHS advice, coaching and support that helps people understand both what is required and why.

- Encourage shared ownership and accountability for WHS across Chillin.

- Support a culture of continuous improvement through consultation, collaboration and practical problem-solving.

The Person We’re Looking For

Technical WHS knowledge is important, buthow you work with people will be equally important in this position.

You’ll likely be someone who:

- Is approachable, personable and comfortable working with tradespeople through to senior leaders.

- Builds credibility through listening, understanding and practical advice.

- Can assess and prioritise risk appropriately rather than applying the same response to every issue.

- Understands the operational realities of a busy construction environment.





- Approaches safety concerns with judgement and tact, working collaboratively with leaders and team members to find practical solutions.

- Is confident providing advice but remains open to the knowledge and experience of the people performing the work.

- Can manage different personalities, ideas and priorities in a constructive way.

- Enjoys developing systems, building capability and continuously improving the way a business works.

- Takes ownership and follows actions through to completion.

Most importantly, we’re looking for someone who believes strong WHS outcomes are achievedwith people, not simply through process.

Skills and Experience

You’ll ideally bring:

- Experience in a WHS coordination role within construction, trades or another field-based environment.

- Certificate IV in Work Health and Safety or a higher relevant qualification.

- Strong working knowledge of Queensland WHS legislation, regulations and relevant Codes of Practice.

- Experience developing, maintaining or improving WHS management systems, policies, procedures and SWMS.

- Experience conducting site inspections, risk assessments and incident investigations.

- An understanding of high-risk construction activities and practical risk management.

- Strong communication, consultation and influencing skills.

- The ability to manage multiple priorities and work with a high degree of autonomy.

- Solid documentation, reporting and organisational skills.

- Current C class driver’s licence and Construction Industry White Card.

Experience within residential construction, electrical or air conditioning would be highly regarded, as would incident investigation, auditing or return-to-work experience.

Why Work at Chillin?

Shape the Future of WHS at Chillin

You’ll have genuine scope to influence how WHS systems, practices and culture continue to develop across a growing multi-branch business.

Work Directly With the Business

This is not a WHS role operating at arm's length.

You’ll work directly with field teams, operational leaders and senior management and see the impact of the improvements you help implement.

Practical Safety

We believe the strongest WHS systems are both compliant and workable.

You’ll have the opportunity to develop solutions alongside the people who use them every day.

Variety

You’ll work across air conditioning, electrical, residential construction, multiple branches and a large field workforce.

Very few days will look exactly the same.

Established and Growing Business

Chillin is an established Queensland business with more than three decades of history, over 100 team members and operations across multiple regions.

You’ll be joining a business with stability behind it and significant opportunity ahead.

Interested?

If you're an experienced WHS professional who enjoys working with people, building relationships and translating safety requirements into practical improvements, we'd love to hear from you.

We're looking for someone who can understand our business, earn the trust of our people and help us continue strengthening WHS in a way that is practical, collaborative and sustainable.

careers @chillin.com.au

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📌 Work Health and Safety Lead (Queensland)
🏢 Chillin Air Conditioning
📍 Queensland