We are seeking a friendly, organised and professional Cardiology Receptionist to join our practice working 3-4 days per week. This role is ideal for someone who enjoys working with patients, supporting clinicians and keeping a busy practice running smoothly. You will be the first point of contact for patients and referring practices, providing a welcoming experience while managing appointments, enquiries, billing and general administration. There is potential for the role to transition into a full time role for the right candidate.

Key responsibilities

- Greeting patients warmly and providing exceptional customer service.
- Managing a busy multi line phone system and appointment enquires via email, phone and in person.
- Scheduling, confirming and coordinating cardiology appointments and investigations.
- Managing patient records accurately and maintaining confidentiality at all times.
- Processing Medicare, DVA, private billing and EFTPOS payments where required.
- Liaising with Specialists, clinical staff, referring doctors and external providers.
- Preparing and distributing correspondence and reports
- Banking, EFTPOS reconciliation and general admin duties
- Maintaining a professional,



tidy and welcoming reception and waiting area.

About you

- Experience in a specialist practice, cardiology practice or busy healthcare setting will be an advantage.
- Experience using medical practice software (Clinic to Cloud is highly regarded but not essential)
- Excellent communication skills and a professional telephone manner.
- Strong attention to detail, time management and organisational skills.
- Ability to multitask, prioritise and remain calm in a busy environment.
- Confident computer skills and familiarity with medical practice software.
- A reliable team player with a positive attitude and willingness to learn.

What we offer

- A supportive and qualified specialist medical team.
- A rewarding role where your organisation and care make a real difference to patients.
- Training and support in practice systems and cardiology-specific administration.
- A respectful workplace culture focused on quality care, teamwork and professionalism.
- Permanent part-time available, depending on the successful applicant.

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📌 Medical Receptionist (City of Gold Coast)
🏢 John Flynn Cardiology
📍 City of Gold Coast