IWG plc is seeking a Customer Services Manager to lead a busy centre and drive overall performance. You will manage on-site operations, supervise a small team, and maintain a robust focus on customer experience. You will deliver targets, upsell to customers, and ensure the centre reflects the IWG standard of world-class service.
The role offers autonomy, resources to run the centre like a business, and clear opportunities for promotion within a growing global organisation.
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📌 Customer Experience & Centre Growth Manager (City of Yarra)
🏢 IWG
📍 City of Yarra
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