Red Energy is seeking a compassionate Customer Care professional to support our most vulnerable customers navigating financial hardship. You will handle inbound and outbound calls, helping establish flexible payment options and access to critical support programs.
The role emphasizes empathy, resilience, and compliance, with full onboarding, ongoing coaching, and a hybrid mode after an initial in-office training period in Richmond. Training and development are prioritized.
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📌 Empathetic Customer Care Specialist (Hybrid) (Williamstown)
🏢 Red Energy
📍 Williamstown
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