Medical Practice Administrator (Plastic and Reconstructive Surgeon)

We’re looking for a polite, bubbly and professional individual with a strong work ethic to join our small, friendly and growing team in a busy plastic surgery clinic.

This is ideal for someone who enjoys working closely with patients, has excellent attention to detail and is confident taking initiative and supporting the day-to-day operations of the practice.

Surry Hills, Sydney

Key Responsibilities

- Providing warm, professional and personalised reception and administrative support via phone, email and SMS
- Assisting patients throughout their experience with the practice
- Assisting in scheduling consultations and appointments, both in person and over the phone
- Discussing surgical procedures with patients and confidently answering general enquiries
- Building strong, ongoing relationships with patients and providing exceptional customer service
- Verifying patient information and maintaining accurate, up-to-date medical records
- Support with processing patient accounts, including Medicare and receipting.
- Coordinating patient communications, including appointment reminders, test results and follow-ups
- Assisting with pathology and medical documentation
- Assisting with stock management,



inventory and ordering.
- Liaising with key stakeholders including hospitals, tenants, surgeons, anaesthetists, cosmetic injectors, other medical practices and imaging practices
- Supporting the clinical team with general administrative requirements as needed

- Supporting administrative tasks such as medical certificates, fit-to-fly letters, tenant scheduling, social media etc.,

About You

- Warm, friendly and naturally personable
- Professional, polished and confident communicating with patients
- Highly organised with attention to detail
- Proactive and able to work independently
- Comfortable multitasking in a busy clinical environment
- A team player who is happy to step in and help wherever needed
- Reliable, punctual and committed to providing an exceptional patient experience

Experience

- Previous experience in a medical, surgical, cosmetic or allied health setting is highly regarded
- Experience using Genie Medical Software is highly regarded
- Previous practice administration experience is preferred
- Experience in a customer-facing role with solid communication skills will also be considered

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📌 Medical Practice Administrator (Plastic and Reconstructive Surgeon) (New South Wales)
🏢 Dr Pouria Moradi
📍 New South Wales